"Outreach Recruiter"

Company Description

Established in 1958, North Central Michigan College (NCMC) was founded to make higher education accessible, affordable, and convenient for Emmet County residents. Initially serving Michigan's northern tip, NCMC now attracts a diverse student population. Over the years, it expanded programs in liberal arts, nursing, allied health, criminal justice, and more. The 207-acre Petoskey campus was established in 1960, with Cheboygan and Gaylord education centers added in 1973.

NCMC's $16 million budget and over 230 valued and dedicated employees, including full-time, part-time, adjunct and student workers, has allowed it to provide accessible and relevant education to the region. This is exemplified by over $6 million in financial aid and over 11,000 credentials awarded.

By offering 24 Associate Degrees and 39 Certificates, NCMC aims to enhance the region's workforce, quality of life, and educational opportunities for years to come.

Job Description

PERKS & BENEFITS:

• Full-time, year-round, $50,000/year starting salary.
• Multiple generous medical plans offered with employee and family coverage options and cash in-lieu option if waiving coverage, effective on first day.
• Employer-paid vision & dental with employee and family coverage options, effective on first day.
• Employer-paid employee life insurance.
• Employer-paid AD&D coverage.
• Employer-paid long-term disability insurance.
• Multiple retirement plans offered, including through the state of Michigan, all with employer matching, effective on first day.
• 7+ paid holidays, eligible on first day.
• Paid time off and paid bereavement time offered, eligible on first day.
• Tuition waiver and reimbursement program for eligible employee and/or dependents.
• Employer-paid access to confidential employee assistance program for employee and/or dependents.
• Free access to gym, fitness center and home sporting events.
• On-site cafeteria
• College vehicle and/or mileage reimbursement for job-related travel
• College bookstore discount.
• Discounts on Luncheon Lectures and most Lifelong Learning programming hosted by Workforce & Continuing Education.
• And more!

GENERAL DESCRIPTION:

North Central Michigan College seeks a dynamic, ambitious, and student-centered Outreach Recruiter to support enrollment growth and student access initiatives. Reporting to the Director of Admissions, this position plays a key role in engaging prospective students and their families and guiding them through the admissions process.

The Outreach Recruiter serves as an ambassador for the College, building relationships with local schools, community organizations, and regional partners to recruit traditional and non-traditional students. This role supports the College's mission of providing exceptional, accessible, relevant education while contributing to a collaborative Enrollment Management team.

DUTIES:

• Represent North Central Michigan College at recruitment events including school visits, college fairs, campus tours, information sessions, and community events (in-person and virtual).
• Conduct one-on-one and group presentations for prospective students and families, providing accurate information about programs, admissions, and next steps.
• Build and maintain relationships with area middle schools, high schools, adult education programs, and community organizations.
• Lead and implement targeted outreach campaigns via phone, email, text, and events to engage prospective, applied and admitted students.
• Drive enrollment outcomes by managing an assigned recruitment territory and maintaining precise prospect data using Salesforce CRM and related systems.
• Collaborate with admissions staff, other campus departments, and community partners to ensure a welcoming, student-focused enrollment experience.
• Provide excellent customer service, recognizing that this role may be a student's first point of contact with the College.
• Execute recruitment and outreach strategies aligned with the College's enrollment goals.
• Autonomously plan and lead admissions events including individual tours and large group campus visits.
• Perform other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's degree required.
• 1 - 3 years of experience in admissions, sales, marketing, higher education or a related field (including internships or student employment).
• Strong interpersonal, oral, and written communication skills.
• Comfortable with presenting to groups and engaging individuals in conversational settings.
• Ability to work independently while contributing positively to a team environment.
• Strong organizational and time-management skills with excellent attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and willingness to learn new software systems.
• Valid driver's license with the ability to travel locally and regionally; ability to work occasional evenings and weekends.

PREFERRED QUALIFICATIONS:

• Experience and comfortability with delivering presentations or facilitating group discussions.
• Familiarity with community college environments or open-access institutions.
• Experience using CRM systems such as Salesforce or similar tools.

Additional Information:

NON-DISCRIMINATION POLICY NCMC is committed to providing equal opportunity in campus activities, programs, and employment, and prohibits discrimination based on sex, race, color, national origin, religion, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law. For more information, visit: https://www.ncmich.edu/north-central-policies-resources/policy-manual/policy-manual-b-overall-campus-residence-halls.html

Application Instructions:

• Complete applications will be given first consideration and shall include:
  • Work history
  • Education information
  • 3+ professional references
• Please also include an updated resume as well as cover letter.
• Unofficial (student) copies of all higher education transcripts are also required.
• Official transcripts will be required upon hire.
• Additional upload spots will be available for other related documentation, such as licenses or certifications.

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