Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an…
intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.
Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Position Summary
The Administrative Assistant II (Part-time) position provides general administrative support to the Director, Student Success and Retention and the department. This position performs routine and complex duties and responsibilities, while working independently and collaboratively with office staff to ensure timely and effective office operations. Other responsibilities include handling all clerical duties as assigned, including typing, creating and maintaining spreadsheets, and data entry. This is a part-time on-site position with work hours not to exceed 25 hours per week. Required days in the office are Fridays during the academic year and Thursdays during summer schedule. Other days in the office can be flexible.
Essential Responsibilities
- Provide administrative support to the Director, Student Success and Retention and the Student Success and Retention team.
- Prepare and maintain reports using MS Excel Word, and Starfish.
- Assist with simple research projects as assigned, gathering and compiling information and preparing reports using MS Excel Word, and Starfish.
- Assist in the preparation of presentations using PowerPoint.
- Respond effectively to shifting priorities as needed in the office and the division.
- Respond to internal and external inquiries, redirecting calls and taking accurate messages.
- Maintain department scheduling and calendar logistics such as updating progress survey dates, trainings, and office events
- Handles logistics for office events such as creating flyers, room reservations, RSVP lists, and ordering food and supplies
- Works with Systems Analysts and Director to produce and publish the progress survey calendar and handle website edits
- Performs annual outreach to departments to ensure proper updates are made to Starfish services/resources
- Oversee the Complete with 15 application process.
- Triage student, staff, and faculty inquiries for the office
- Collaborate with faculty, staff, and administrators at all levels to ensure timely and effective office operations.
- Periodically assist with other departmental projects and College committees as assigned.
- Perform assigned duties in a manner consistent with the mission, goals, and core values of the College.
- Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds.
- Perform other duties as assigned.
Required Qualifications
- High School diploma or its equivalent (e.g. GED) required.
- Two (2) years of relevant work experience in an office setting required.
- Demonstrated ability to handle multiple tasks with strong organizational skills required.
- Ability to communicate effectively both verbally and in writing required.
- Ability to provide excellent customer service to internal and external stakeholders via telephone and email required.
- Ability to maintain confidentiality of students’ records and information required.
- Ability to maintain sensitivity, understanding and respect for a diverse academic environment inclusive of students, faculty and staff of varying social economic, cultural, ideological and ethnic backgrounds required.
Preferred Qualifications
- Associate’s Degree preferred. Any and all degree(s) must be from a regionally accredited institution of higher learning.
- Demonstrated proficiency using Microsoft Excel Word PowerPoint, and Canva.. Starfish preferred
- Prior experience using the Banner system preferred.
If you are required to submit references in your application, please provide your current supervisor and two previous supervisor's contact information.
Please note - CCP will not contact your references until a contingent offer has been made. You will have the opportunity to alert your references and current employer prior to the reference check process beginning.
Working at Community College of Philadelphia
Welcome to Community College of Philadelphia, a public, open-admission institution that provides both academic resources and support services to help students achieve their academic goals. As the largest public institution of higher education in Philadelphia, the College has served more than 685,000 of the city's residents since 1965. We serve a diverse population of students, from recent high school graduates starting here on their path to a bachelor's degree, to adults looking to change careers. On our Main Campus or at any of our three Regional Centers within Philadelphia, we offer the convenience our students need to fit classes into their busy schedules.
We seek to empower our community through education, one individual at a time. More than 90 percent of our graduates remain in the area and strengthen our local economy. It is our mission to prepare Philadelphians for a new career or transfer to a four-year college so that they can achieve their educational and career goals.
Community College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented, high caliber faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College.
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