Job Details
Part-Time Lab Assistant, Student Success Center
Salary:
Job Type: Part-Time
Job Number: FY2300712
Location: Main Campus - Baytown, TX
Division: Provost/Academic & Student Affairs
Position Overview
Provide information and support to students and other patrons in the Student Success and Advising Center.
Essential Duties & Responsibilities
- Assist with the computer processes required for admissions, testing, advising, financial aid, and payment.
- Assist students one-on-one with information and processes related to student affairs.
- Assist prospective students with the Apply Texas application.
- Assist students with pre-testing activities as required by the advising process.
- Assist students with locating and completing initial financial aid paperwork within the expectations of a generalist.
- Provide directions to resources on campus beyond those available in the Student Success and Advising Center.
- Follow the procedures of the Student Success and Advising Center.
- Be available to assist with special events sponsored by the College, including, but not limited to, registration, marketing, and student activities.
- May be scheduled to work at College sites including McNair, Liberty, and other off campus sites or event locations.
Additional Duties & Responsibilities
- Answer general questions by telephone and through the on-line chat feature.
- Maintain general organization and cleanliness of facilities related to the Student Success and Advising Center.
- Perform other duties as assigned.
Minimum Education, Experience, Knowledge, Skills & Abilities
- High School Diploma or equivalent (G.E.D.)
- Six (6) months of related work experience
- Must have a basic understanding of college offices and resources, so students may be directed to appropriate services
- Knowledge of Microsoft Office and website navigation
- Must be aware of and sensitive to cultural differences
- Must have excellent customer services skills
- Must be available to work evenings and weekends, as needed
