Part-Time Test Center Administrator

Job Summary

The University of North Georgia is accepting applications for a Part-Time Test Center Administrator. The Test Center Administrator (TCA) is responsible for providing comprehensive assistance to the day-to-day operation of the Prometric Test Center (PTC) operated at the University of North Georgia (UNG). The TCA reports directly to the Prometric Coordinator of Testing.

Responsibilities

• Assist with the daily operation of the PTC adhering to the standards of operation required by Prometric; respond to all testing related inquiries by Prometric; Serves as a Prometric TCA with work hours to include evenings and Saturdays.
• Maintain a working knowledge of University and Prometric testing programs; maintain certification with testing clients as required; and maintain current knowledge of non-compete and confidentiality requirements. Provide answers to questions from callers and visitors related to a variety of Prometric tests and testing policies; ensure security of test materials; verify identity of testing candidates; and maintain inventory of test materials and exhibits.
• Collaborate with UNG IT and Prometric tech support to ensure that all technology and computer related needs are kept current to prevent any interruption in the delivery of exams; communicate with Prometric District Manager, Territory Operations Manager, and Prometric Coordinator of Testing as needed to ensure that the needs of the Prometric Center are met; and maintain an effective working relationship with candidates, professional associates, and colleagues.
• Perform other job-related duties as assigned