Participant Recruitment Officers – Casual

Participant Recruitment Officers – Casual

19-31 Dickson Road, Health Hub Morayfield, QLD, Australia, 4506

90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556

Casual Professional

Clinical Trials

L1 $38.88 per hour (casual)

Casual

The Opportunity

The Participant Recruitment team at UniSC Clinical Trials is looking for motivated and reliable casual team members to help engage and support people interested in participating in clinical trials. These roles are vital in creating a positive first impression for participants and ensuring smooth recruitment and enrolment processes.

In this role, you will act as the initial point of contact for potential participants, providing information, assessing eligibility, and scheduling their first clinic visit. This is a hands-on, engaging position offering flexibility and the opportunity to work in a purpose-driven, collaborative environment.

For more information, please visit us online Clinical Trials Centre

You will

• engage potential participants via phone, text, email, and social media;
• provide clear information about clinical trials and answer questions to support informed participation
• conduct pre-screening questions over the phone to assess initial eligibility and book clinic screening appointments;
• accurately record data in secure systems while maintaining strict confidentiality;
• collaborate with team members to balance workload and support administrative tasks;
• work with stakeholders across the network to enhance recruitment strategies and outcomes; and
• contribute to meeting or exceeding participant recruitment and enrolment targets.

About you

You are organised, personable, and enjoy engaging with people. You take pride in accuracy and confidentiality, are comfortable working with data systems, and thrive in both independent and team-based tasks.

You will possess:

• Experience in customer service, administration, or participant engagement roles;
• Strong communication skills, both verbal and written, with a friendly, professional approach;
• High attention to detail and accuracy when recording information;
• Ability to manage multiple tasks, prioritise effectively, and work independently;
• Confidence using digital systems, databases, and Microsoft Office;
• Previous experience in contact centre environments would be advantageous.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

To be eligible to apply you must have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Tuesday 2 June 2026.

Your completed application must include:

• a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the job advertisement. There will be opportunity within the application form to also include supporting documentation should you wish, and we encourage you to do so.

We will be reviewing applications and contacting suitable candidates throughout the duration of this advertisement. We strongly encourage you to submit your interest as soon as possible.

Further information regarding how to prepare your application is available on our website: Join our team

Have questions or want to know more? For a confidential discussion, please contact:

Odette Attiwell

Participant Recruitment and Experience Coordinator– Clinical Trials

Email: oattiwell@usc.edu.au