"Patient Care Associate III - Clinical Translational Research Unit"

Position Summary

Works under the direction of the Lead Nurse within a research clinic setting, performing study-related tasks in accordance with research protocols, including obtaining vital signs, conducting EKGs, phlebotomy/specimen collection and processing, and preparing research charts and documentation.

Leads the work of others in the clinical operation of a patient care setting; this position may lead the work of Patient Care Associates I and II, and/or serves as the primary clinic resource in a large multi-physician clinical practice; functions as an assistant in the department, prepares, and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.

Hours are from 11:00 a.m. to 9:00 p.m.

Job Description

Primary Duties & Responsibilities:

Patient Care

• Interacts directly with patients in a research clinic setting and completes tasks that may include obtaining vital signs, completion of EKGs, phlebotomy and verification of medications.
• Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections).

Communication and Documentation

• Directs patient flow, assists with certain procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.

Equipment and Supplies

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms or other areas and sterilizes instruments.

Other Functions

• Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, stooping.
• Repetitive wrist, hand or finger movement.
• Occasional lifting (25 lbs. or less).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience:

Patient Care Support (2 Years)

More About This Job - Required Qualifications:

• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:

Vocational Diploma - specific trade or career - Medical Assistant

Work Experience:

Supervisory (1 Year)

Skills:

Anatomy, Electronic Medical Records (EMR), Family Support, Interactive Communication, Interpersonal Communication, Medical Terminology, Patient Support, Physician Communications, Physiology, Telephone Operations

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly