Question 1

What are the required qualifications for Patient Services Representative at MIT Medical?

Accepted Answer

Required: High school diploma or equivalent, minimum 2 years customer service or administrative experience, ability to multitask, and effective telephone manner with pleasant, calming, diplomatic communication with patients and clinicians. Preferred: Healthcare setting experience. See administration jobs for similar roles.

Question 2

What are the main responsibilities of the Contact Center Patient Services Representative?

Accepted Answer

Manage incoming phone calls and inbox messages from patients as first point of contact at MIT Medical. Handle patient registration, verify insurance eligibility, schedule appointments, advise on co-pays, pre-visit processes, answer inquiries, triage screening, and coordinate with services. Troubleshoot complex inquiries.

Question 3

Is healthcare experience required for this Patient Services Representative role?

Accepted Answer

No, but healthcare experience is preferred. Core requirements focus on customer service, multitasking, and strong communication skills. Full details at MIT Medical jobs page. Explore higher ed admin jobs.

Question 4

Where is the Patient Services Representative position located, and what is the deadline?

Accepted Answer

Located in Cambridge, MA at MIT Medical. Application deadline: April 19, 2026. Full-time staff administration role in Health and Medical Services. Check higher ed jobs for Cambridge opportunities.

Question 5

How to apply for the MIT Medical Contact Center job?

Accepted Answer

Review full job description via MIT Medical careers. Submit application before expiration date 2026-04-19. Highlight customer service experience and multitasking skills in resume. Visa sponsorship not mentioned; US work eligibility required. See free resume template.

MIT - Massachusetts Institute of Technology

Cambridge

"Patient Services Representative, Contact Center"

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