"Payroll Support Representative"

Payroll Support Representative

Company: Loyola University Maryland

Job Location: Loyola University Maryland Main Campus

Category: Human Resources

Type: Full-Time

Employee Type: Regular

Office/Department: Payroll

Work Environment: Loyola University Maryland Main Campus

Job Type: Full time

Benefits at Loyola: https://www.loyola.edu/department/hr/benefits/

Compensation Range: $21.70 - $27.13

Anticipated Start Date: 08/05/2025

Position Duties

Provide administrative support to the payroll department. Maintain and audit timekeeping systems within Workday. Ensure employees clock in/out correctly and resolve discrepancies timely. Generate reports on time, attendance, absenteeism, and leave trends. Provide comprehensive reports to support departmental management of time and absence while ensuring compliance with University policies and procedures. Provide data to payroll, human resources, and benefits for compliance audits. Assist employees and managers with questions regarding timekeeping and absence management. Provide payroll support for all non-exempt employees and bi-weekly payroll.

Essential Functions

Time and Absence Maintenance:

• Serve as the functional lead for Workday time and absence
• Manage time tracking, schedule maintenance, accruals, and approvals for staff employees
• Interpret and apply federal, state, and University policies regarding time reporting and time-off accruals.
• Audit time and absence submissions regularly to ensure policy adherence, accurate pay, and proper chargeback to departmental accounts.
• Provide time entry data to finance and budget teams to support labor cost analysis, financial aid payroll planning, and compliance with funding restrictions
• Support internal and external audits related to payroll, labor costing, and grant compliance
• Develop documentation and training for department timekeepers, business administrators, and supervisors across campus
• Partner with EA (Enterprise Applications) and the technology department to assist with proper configuration updates, as needed

Customer Service and Payroll Operations:

• Lead a customer service culture in the payroll office, while serving as the primary contact for all time and absence inquiries between payroll, department leadership, and student employment supervisors
• Deliver Workday training on an as-needed basis to non-exempt employees and supervisors, virtually and in person
• In partnership with Payroll Analyst, manage correspondence of the payroll e-mail inbox
• Support supervisor and payroll team in the development and communication of payroll processing schedules

Payroll Analyst and Department Support:

• Assist Payroll Analyst with biweekly payroll processing as needed
• Support payroll deductions and help resolve managers' payroll inquiries promptly
• Analyze and resolve payroll discrepancies efficiently, including but not limited to - periodic and quarterly adjustments, analyzing special payments, troubleshooting, scheduling maintenance, calculating and reconciling wage garnishments and other various payroll deductions
• Assist with payment requests, hours analysis and import, salary adjustments, tax form analysis, calculation and review of payroll, the creation and transmittal of Automated Clearing House/National Automated Clearinghouse Association (ACH/NACHA) files, and calculations and remittance of applicable taxes for all non-exempt staff and student employees (bi-weekly payroll).
• Provide support for various duties, including, but not limited to, direct deposit campaigns, audits, stale dated check reconciliation, W2 preparation and duplicate W2 requests.

Education Required: Associate's degree

Education Preferred: Bachelor's degree

Other Professional Licensures: FPC preferred

Work Experience: 1 - 3 years

Describe Required Experience: Minimum of one year experience in payroll, timekeeping, data entry or similar experience.

Required Knowledge, Skills and Abilities: Strong understanding of Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), related labor laws, and applicable compliance requirements in multiple states, exempt vs non-exempt, etc. Working knowledge of Workday Payroll, Absence, and Time Tracking Experience supporting payroll and reviewing payroll Demonstrated experience with computer information systems, desktop applications and on-line processes, including but not limited to strong skills in Microsoft Excel. Self-starter with a logical and methodical approach to identify solutions Organized and detail-oriented, driven by the challenge of shifting projects and priorities Team player with great communication skills and the ability to establish effective working relationships at all levels within the company Able to manage multiple projects simultaneously and work independently Dependable with impeccable ethics and integrity, and can handle highly sensitive and confidential information in a professional manner Able to prioritize your duties by effectively managing your time to commit to tight deadlines Able to support the University's goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.

Physical/Environmental Demands: Specific physical requirements or environmental exposures.

Physical/Environmental Example: Communicating (by means of expressing or exchanging ideas). Visual acuity (to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations about facilities/structures; preparing and analyzing data; viewing a computer screen; extensive reading; etc.) Moving self (within office, around campus, in the community, etc.). Ability to remain in a stationary position for sustained periods of time. Repetitive motion (such as substantial movement of the wrists, hands, fingers).