"Pharmacy Technician Supervisor"

This position is responsible for performing activities relating to and supporting the coordination, training, and supervision of pharmacy technicians in the Adult Hospitals, including the newly built Pavilion. Duties and responsibilities will include activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor will also provide managerial supervision of Pharmacy Technicians, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements. This is a full-time position requiring employees to report on-site, with minimal remote work as needed.

The Pharmacy Technician Supervisor will have attained mastery in multiple roles within pharmacy practice. This individual will be responsible for coordinating and supervising all technical aspects of the Pavilion main Distribution Pharmacy location, as well as additional tasks and roles, including:

• Demonstrates ongoing competency in all technician duties and responsibilities
• Provide supervision of pharmacy technicians
• Coordinates and participates in the recruiting, hiring, orientation, performance appraisals, training, promotions, disciplinary actions, vacation schedules, and reviewing of payroll records and time reports for pharmacy technicians
• Contributes to patient care/staffing in a pharmacy technician role, depending on staffing levels in Adult Hospitals pharmacy
• Assists in training of other employees as needed
• Supports Pharmacy Technicians across all pharmacy work areas, providing ongoing assessment of employee training and additional training/remediation as needed
• Assists in the development and preparation of training manuals and procedural materials
• Facilitates the training and implementation of work practice changes and process improvement initiatives and oversees day-to-day workflow
• Gathers area metrics and summarizes information in reports
• Overseeing management of pharmaceutical supply inventory
• Contribute to the strategic planning and achievement of departmental goals and objectives
• Assists with problem solving and process improvements
• Participates as an active member of internal work groups/committees
• Coordinates, overseas, and implements employee off-boarding
• Provides expertise, oversight, and management of competency assessments as needed
• Assesses pharmacy technician and pharmacy intern staff needs for education, skill, and professional development, and develops appropriate training, education, and competency assessment plans to address highest needs, at least annually

The percentage mix of these duties will vary depending on the needs of the Pharmacy Team and the patient care/staffing needs of the Department.

RELATED DUTIES: Perform other related duties as assigned.

SUPERVISION RECEIVED: This position will report to a Pharmacy Manager in Adult Hospitals.

SUPERVISION EXERCISED: This individual will supervise pharmacy technician employees across the Adult Hospital pharmacy locations.

Graduation from high school or an equivalent combination of education and experience. Must be at least 18 years of age. Current licensure, or eligibility for licensure, that meets the State of Michigan Pharmacy Technician licensing requirements is necessary. This includes: A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire. If the successful candidate has or obtains a temporary pharmacy technician license, s/he must successfully obtain a full pharmacy technician license before the temporary license expires. A minimum of 5 years of relevant experience as a pharmacy technician is preferred. Excellent communication skills, including fluency in writing, reading and speaking English. Demonstrated excellent teaching and/or training skills. Proficient computer skills and literacy, including Windows-based and Microsoft Office-based programs. Proficiency in basic mathematic skills relevant to pharmacy technician responsibilities. Must be able to prioritize tasks with accuracy and dependability. Demonstrates good communication and teamwork with pharmacy and other interdisciplinary team members (e.g. nursing, etc.).

Additional Requirements: Promotes positive communications with the entire health care team. Mentors others via feedback, in-service training, etc. Adapts positively to change and helps to lead change processes. Promote learning experiences for staff. Participates and/or leads staff meetings and other work groups for problem identification, solving, and planning. Leads process improvements and supports implementation of changes.

PHYSICAL REQUIREMENTS: The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: Ability to work in a stationary position for long periods of time. Walking long distances. Ability to communicate/exchange information. Fine motor coordination/dexterity necessary for keyboarding, typing and compounding. Positioning self to enable movement of inventory. Pulling, bending and manual dexterity movements. Moving up to 50 pounds. Understand and follow written and verbal instructions. Ability to visualize details at close range to perform activities such as transcribing and reading from a screen.

Strong teaching skills. Excellent teamwork and collaboration. Excellent communication skills. Excellent teaching and/or training skills. Project management and prioritization skills. Professionalism. Commitment and follow-through. Flexibility and Adaptability.

This schedule for this position may vary and include some weekend and holiday coverage. Supervisor On-Call is a component of this position. It will be split with other Supervisors in the acute care areas.