Physical Security Technology Specialist

Infrastructure Management: Install, configure, and maintain Synergis Cloud Link appliances, including deployment of new units and applying security patches.

Technical Training: Train new technicians on LSP setup, wiring standards, and system onboarding procedures.

Technical Direction: Provide technical direction for physical security projects involving intrusion detection, access control, and the unification of security technologies.

Emergency Stations & Life-Safety Alarming

• Deployment & Maintenance: Install and maintain campus Emergency Stations, ensuring the physical integrity of secure cabinets housing AEDs, Narcan, and "Stop the Bleed" kits.
• Incident Response Workflow: Configure Genetec Mission Control incident triggers that automate University Police notification and recording when high-value life-safety assets are accessed.
• Asset Protection: Manage AED alarming sensors and tamper-switch integrations to prevent theft while ensuring immediate availability.
• Protocol Development: In concert with relevant stakeholders, develop and implement incident response plans and emergency protocols.

Hardware & Firmware Administration

• System Maintenance: Perform firmware upgrades on Mercury LP2500 controllers, MR52 interface modules, and Cloud Link devices.
• Head-End Support: Support door access systems, including installation, troubleshooting, maintenance, and technician training.
• System Management: Administer, configure, test, and maintain university physical security systems, including intrusion detection and alarm systems.

Intrusion Detection & Key Control

• Bosch Integration: Install and maintain Bosch intrusion systems, ensuring proper integration with Genetec event-to-action workflows.
• Troubleshooting: Diagnose intrusion alarms, automation rules, and system responses to maintain operational reliability.
• Electronic Key Systems: Manage, maintain, and support electronic key control systems such as Morse Watchman's and Torus key boxes.

PSOC Integration & Operational Support

• Future PSOC Design: Provide technical leadership in the transition toward a centralized PSOC, ensuring Genetec Security Center is architected to support multi-operator environments.
• Unified Command Integration: Configure Genetec workspace layouts, maps, and monitoring task groups specifically tailored for University Police dispatch and future PSOC operators.
• Mission Control Workflow: Design and implement Genetec Mission Control incident triggers to provide PSOC staff with automated, step-by-step response protocols for campus emergencies.
• Inter-Departmental Collaboration: Serve as the technical liaison between ITS and University Police to ensure the PSOC platform meets the operational needs of law enforcement and emergency responders.

Risk Assessment & Standards

• Auditing: Perform comprehensive risk assessments and security audits of campus facilities to identify vulnerabilities and recommend mitigation strategies.
• Guideline Development: Continuously assess and update security standards and guidelines to align with industry standards.
• Documentation: Maintain accurate records, logs, and incident reports related to investigations and audits.

Knowledge, Skills, and Abilities:

• Ability to handle sensitive/confidential information with discretion.
• Ability to work after hours or on call support during critical system events or upgrades.
• Ability to lift and install security hardware and equipment as needed.

Requirements:

• Associate's degree (or higher) in criminal justice, security management, a technical, or related field
• Experience working with enterprise-level access control or physical security systems. Examples include:
  • Hands-on experience with Genetec Security Center, Synergis Cloud Link, and Mercury hardware
  • Familiarity with Bosch intrusion detection systems
  • Understanding of sensor-based alarming (tamper switches, contact sensors)
• Experience with access control, video surveillance, and alarm systems
• Experience reading and interpreting building plans and schematics
• Effective interpersonal skills to work with both technical and non-technical personnel
• Demonstrated problem-solving and organizational skills

Preferred:

• Bachelor's degree in a relevant field
• Certifications: Genetec certifications and/or professional certifications such as CPP, PSP, CPTED or CIPM
• Experience with Life Safety Power (LSP) systems
• Experience with Morse Watchman's or Torus key control systems
• Experience configuring Genetec Mission Control incident workflows for emergency response
• Detailed knowledge of low voltage wiring, including code requirements and running conduit
• Prior experience in higher education, public safety, or large-scale enterprise environments

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Application Instructions:

All applicants must apply via Interview Exchange: https://binghamton.interviewexchange.com/jobofferdetails.jsp?JOBID=205554

Deadline for Internal Applicants: November 2, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .