Professional Academic Advisor and Student Success Coach I

Primary Purpose of the Position:

The Professional Academic Advisor and Student Success Coach I, serves as a holistic academic advisor and success coach, from enrollment through graduation, providing developmental, learning-centered guidance that empowers students to make informed academic, personal, and career decisions.

Grounded in NACADA Core Competencies and the institution's mission, this role promotes student learning, persistence, and timely degree completion through proactive, student-centered advising. The Advisor supports students primarily through the first- and second-year experience, serving as a wraparound success partner who fosters belonging, encourages self-efficacy, and connects students to academic and support resources essential for successful transitions and sustained progress toward graduation.

Preferred Years Experience,Skills, Training , Education:

Preferred Qualifications

• Prior knowledge and engagement with NACADA.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrated organizational skills with attention to detail and confidentiality.
• Proficiency with student information systems and advising technologies.
• Understanding of early alert, CRM, or retention platforms (e.g., EAB Navigate, Starfish, Anthology).

Core Values (Aligned with NACADA Standards)

• Caring: Advise with empathy, respect, and attentiveness to each student's experience.
• Empowerment: Equip students with the skills and confidence to make informed decisions.
• Collaboration: Partner across academic and student affairs to support holistic development.
• Integrity: Uphold ethical practice, confidentiality, and professional accountability.
• Learning-Centered Practice: Approach advising as an educational process that promotes reflection, growth, and lifelong learning.

Special Instructions Summary:

Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

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