Program Administrative Support Specialist

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

Juntos Program Mission: Help students and their families gain knowledge, skills, and resources to ensure high school graduation and broaden post-secondary career and academic opportunities. Program Objectives:

1. Increase family engagement that leads to students’ educational success
2. Increase the sense of belonging among students and families in their schools and communities
3. Increase student success by improving student attendance and grades, and achieving high school graduation
4. Increase the percentage of students attending higher education

The Program Administrative Support Specialist serves as the operational backbone for the National Juntos Program. Reporting directly to the National Juntos Director, this role ensures the seamless execution of day-to-day operations across both the National and North Carolina state offices. The Specialist acts as a primary liaison, coordinating administrative workflows, supporting strategic initiatives, and maintaining rigorous compliance with university policies. This position is vital in magnifying the program’s impact through effective communication, marketing support, and project tracking to ensure all deliverables meet the highest standards of excellence.

• Execute marketing strategies and communication efforts that enhance the program’s visibility, ensuring consistent branding and messaging across all national and state-level platforms.
• Provide high-level administrative assistance to the National Director, including calendar management, travel logistics, and the streamlining of daily office operations for both the national and state-level Juntos offices.
• Partner with state-level team members to identify and fulfill administrative needs, fostering a collaborative environment that bridges the gap between local and national program goals.

Other Work/Responsibilities: N/A

Minimum Experience/Education:

• Bachelor’s Degree in Business Administration, Public Administration, or related business area; or equivalent combination of training and experience.
• High school diploma or equivalency and three years of related office experience; or equivalent combination of training and experience.

Department Required Skills:

• Strong organizational and analytical skills
• Proficiency in Access and/or other database management software.
• Proficiency with standard office software, including Microsoft Word, Microsoft Excel, Google Suite, and adaptability to the ever-changing technology within the University.
• Ability to compile, assimilate, and organize both printed and electronic information. Ability to apply knowledge of data collection, storage, organization, manipulation, and/or analysis of data.
• Good verbal and written communication skills.
• Must possess strong self-motivation and the ability to carry out duties with minimal supervision.
• Ability to identify and understand challenges and opportunities; use effective approaches for choosing a course of action or developing appropriate solutions.

Preferred Years Experience, Skills, Training, Education:

• Experience with Google Suite and PeopleSoft preferred.
• Experience with marketing and communications tasks and with the use of tools such as InDesign, Canva, and social media platforms.
• Experience working with bilingual programming and diverse populations (Spanish/English preferred)
• Familiarity with grant-funded programs and/or non-for-profit organization work