Program Coordinator, Pathways to Careers

POSITION RESPONSIBILITIES/FUNCTIONS

Recruitment

Recruit new students into the program through attendance at external events and high schools

Attend Dunwoody admissions events, such as: monthly open houses, orientations, student workshops, and other college events as determined

Student recruitment and support

Provide encouragement and guidance to our current students

Provide student support and engagement for all P2C students: Chapter One, for youth; and Chapter Two, for adults

Attend monthly program engagement and enrichment sessions during the academic year

Facilitate program orientation and information sessions

Facilitate college and career success programming

Provide professional support and guidance to the cohorts of participants during their two years of Dunwoody education and subsequent Dunwoody enrollment

Facilitate programming aligned to increase the number of under-resourced students entering technical and trade education and career fields

Program Support

Support program data reporting needs and student tracking

Assist the Pathways to Careers Program Director with identifying and maintaining community partnerships connected to program recruitment, education, and employment:

Prepare and occasionally deliver presentations to internal and external stakeholder groups

Encourage and motivate Pathways to Careers participants with intention, to support their transformation into becoming workforce-ready professionals

ESSENTIAL JOB FUNCTIONS:

Ability to work 40 hours per week in the office, though flexible scheduling may occur.

Excellent computer skills including knowledge of Microsoft Office: Outlook, Word, Excel, PowerPoint, and/or Access.

Ability to learn new computer programs and database management systems and demonstrate proficiency given adequate training.

Ability to analyze and interpret data.

Ability to talk on the phone.

Excellent written and verbal communication skills including ability to communicate effectively with students, faculty, staff, potential employers and/or other external constituents.

Ability to communicate difficult messages in a professional manner.

Ability to work effectively under pressure and to meet frequently occurring deadlines.

Must be goal and team oriented to build positive working relationships, and conduct business with attention to ethical considerations, and/or school/accreditation guidelines.

Ability to maintain confidentiality as required by FERPA regulations.

Ability to work with and communicate effectively with people from all backgrounds and at all levels.

Ability to organize events within deadlines and budgets.

Must have strong organizational skills, exceptional networking skills, and consistently display the highest levels of integrity.

Ability to work a flexible schedule including occasional evenings and weekends to meet college business needs.

Must be professional in all aspects of the position including appearance, demeanor, and attitude.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, and/or schedule form.

Ability to calculate figures and amounts that speak to productivity and effective decision-making.  Ability to read and interpret charts, graphs and other visually presented data.  Ability to work within stated program budget requirements; be fiscally responsible.

To perform the job successfully, must have adequate knowledge of and willingness to use specialized software such as Salesforce, Power CAMPUS, Canvas, ticketing systems and/or other databases/electronic aids, to be as self-sufficient as possible in day-to-day operations.  Use and maintain shared network folders to greatly limit reliance on personally stored items and documents.

CORE COMPETENCIES

Strategic Skills:  Has the functional and technical knowledge and skills to do the job at a high level. Makes good decisions. Provides sound advice and problem solutions. Provides honest and in-depth analysis on problems and issues.

Operating Skills:  Makes decisions in a timely manner. Accepts responsibility for tasks and meets objectives and measures. Documents process, progress, and results. Is committed to continuous improvement. Works toward the most efficient and effective work processes.

Courage : Has difficult conversations as necessary. Faces up to people problems on any person or situations quickly and directly.

Energy and Drive:  Is action oriented and full of energy for challenging tasks/issues. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results.

Organizational Positioning Skills:  Can maneuver through complex situations effectively and quietly. Is sensitive to how people and organization's function. Anticipates where the land mines are and plans his/her approach accordingly.

Personal/Interpersonal Skills:  Relates well to all kinds of people. Build constructive and effective relationships. Is dedicated to meeting the expectations and requirements of internal and external customers. Supports equal and fair treatment and opportunity for all. Adheres to Dunwoody’s core values. Is widely trusted - Keeps confidence and admits mistakes. Practice attentive and active listening. Is personally committed to and actively works to continuously improve him/herself.

QUALIFICATIONS

Associate or bachelor's degree, or related work experience

Demonstrated ability with Microsoft Office Suite systems

Ability to work as a collaborative and solution-oriented team member

General statistical knowledge and comprehension: ex: enrollment, student retention percentages, attrition forecasting, etc.

Ability to work 40 hours per week, with occasional evening and weekends

Active MN Driver’s License and safe driving record