Program Coordinator

About the Department

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
The Upward Bound Program is an early intervention pre-college preparatory program funded by the U.S. Department of Education and sponsored locally by North Carolina State University. Upward Bound seeks to identify and select high school students with a 2.5 GPA or higher who have academic potential to succeed in college.

Essential Job Duties

The Program Coordinator will be responsible for the following:

Student Advising & Support Services

• Provide program services ensuring personal, vocational, and educational guidance
• Provide academic assistance to specified students
• Assess needs for each participant
• Assist participants with the college application and financial aid process

Academic Coordination & Monitoring

• Coordinate and support academic elements for both Upward Bound programs
• Conduct academic monitoring (transcripts, report cards, course selection, advisement)
• Maintain students’ academic records and files
• Ensure accuracy of each student’s academic progress

Program Planning & Participant Engagement

• Plan cultural and educational activities for participants
• Visit all assigned schools

Recruitment & Outreach

• Recruit program participants within target schools

Data Management & Compliance

• Maintain accurate participant files and contact information

Staff Hiring, Training & Development

• Assist with summer personnel hiring process (timeline, recruitment materials, interviews, hiring decisions)
• Develop training modules for orientation and summer training
• Coordinate and facilitate orientation and training

Other Responsibilities

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
• Ability to travel.
• Work extended week day hours and approximately two Saturdays per month.

Minimum Education and Experience

• Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Other Required Qualifications

• Bachelor’s degree in Education, Social Science or equivalent field and an equivalent professional training and experience.
• Experience in academic skill development, counseling and working with non-traditional students and various populations.
• Database software proficiency required.
• Knowledge and ability to use Google Suites, Microsoft Office Word, Publisher and PowerPoint.
• Proficient knowledge in utilizing social media technology as a professional tool.

Preferred Qualifications

• Prefer Master’s degree in counseling, education, humanities, social sciences or a related field.

Knowledge of

• NC Education Graduation Requirement Code and requirements of the 4-year and community college enrollment process.
• Student Database Management Systems.
• Modern office procedures, practices and equipment.

Ability to

• Assist in the development, direction and coordination of policies, programs and services.
• Interpret and apply a variety of rules, regulations, policies, and guidelines regarding the federal grant.
• Review and analyze data for accuracy and completeness and make recommendations.
• Meet schedules and timelines.
• Interact with others using tact, patience and courtesy.
• Provide tactical planning.
• Ability to multitask at varying levels of detail.
• Organize relatively complex projects or activities that are interdepartmental in scope.
• Embrace a vision and coordinate details of implementation.

Required License(s) or Certification(s)

• Valid Driver’s License