"Program Manager, Grants and Contracts"

The Program Manager I for the Office of Grants & Contracts (G&C) coordinates and monitors interconnected projects in a busy, high-volume, deadline-driven environment, supporting the office’s goals and DFCI’s mission. Serving as the operational hub and key partner to the Director, the role aligns deliverables and timelines across initiatives, enhances communication and transparency with G&C leadership, and broadcasts decisions and updates to the research community. The Program Manager leads continuous quality improvement and develops evaluation methods to assess program strengths and identify opportunities for improvement.

This role oversees end-to-end implementation of services and projects, including documenting policies and procedures, configuring systems, training staff, and ensuring cross-initiative alignment. Core responsibilities include triaging the central G&C inbox; managing systems access and affiliations (G&C shared folders, eRA Commons, eBRAP); maintaining and improving the G&C website; coordinating internal submissions for federal limited applications; producing reports and leading InfoEd quality control; contributing to SOPs; overseeing onboarding and terminations; facilitating staff meetings; and providing administrative support to the Director.

In all activities, the Program Manager manages sensitive communications and confidential information with discretion, professionalism, and sound judgment while meeting time-critical deadlines and escalating issues appropriately.

The Program Manager I is responsible for the execution and management of programs that contribute to departmental or cross-departmental objectives. This role involves managing project activities, coordinating timelines, and ensuring effective communication among team members. The Program Manager will work closely with stakeholders to facilitate program success and address any operational challenges. Focuses on aligning projects within the program to achieve broader departmental goals.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Scope and Complexity: Manage programs with clearly defined objectives and limited scope, focusing on supporting departmental goals.
• Decision Making: Make informed decisions about resource allocation and project timelines, with some autonomy in resolving operational challenges.
• Stakeholder Interaction: Engage with internal team members and immediate stakeholders to ensure program activities are aligned and communicated effectively.
• Program Management: Plan and manage recurring tasks, activities, and/or projects, ensuring they align with program goals and departmental strategies.
• Quality Assurance: Track program progress, ensuring that outputs are accurate and meet established performance metrics.
• Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures.
• Communication: Facilitate communication among teams, ensuring all members are informed of updates and changes.

Knowledge, Skills and Abilities

• Solid understanding of program management principles and practices.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in using project management tools and software.
• Ability to manage multiple projects and priorities simultaneously.

Minimum Job Qualifications

• Bachelor’s Degree in business administration, management, healthcare, or a related field required.
• Three (3) years of experience in program coordination, program administration or comparable roles, OR one (1) year of program management experience required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: None