"Program Manager"

Position Title:

Program Manager

School/Division:

School of Medicine

Office:

School of Medicine - Clinical Experiences

Full Time/Part Time:

Full-Time

Description:

The Program Manager (PM) reports to the Assistant Director of Clinical Experiences and plays a key role in supporting the clinical education of third- and fourth-year medical students. This position works collaboratively with the Office of Clinical Experiences staff, assistant deans, educational data and analytics staff, course and clerkship directors, faculty, and departmental program PMs to plan and implement key components of the clinical curriculum. The PM is responsible for ensuring that all assigned curricular elements such as core clerkships, acting internships, and electives, meet specified educational and accreditation requirements. The PM is responsible for preparing, organizing and managing student schedules/documents, coordinating student assignments, managing learning spaces and facilitating curricular sessions outside of the classroom and clinical environments. The PM may contribute to the hiring, onboarding and training of Program Coordinators as needed. The PM also works collaboratively with various Northwell health system departments, faculty, and administrators to ensure access and smooth day-to-day operations of assigned clinical experiences. This position is part of a dynamic, collaborative team that supports the Zucker School of Medicine's (ZSOM) mission to deliver an innovative, integrated medical education.

Responsibilities include, but are not limited to:

• Collaborates with clerkship, acting internship, and selective/elective directors to plan and implement the delivery and evaluation of the Second 100 Weeks educational program and its related activities in accordance with the mission and goals of the ZSOM.
• Provides comprehensive administrative support for faculty, including managing correspondence, coordinating meetings, maintaining records, tracking tasks, and supporting educational technology.
• Prepares and continuously updates program materials, schedules, reports, and meeting materials/agendas, and coordinates any related student sessions and faculty meetings.
• Provides administrative support for assessment and evaluation processes.
• Identifies and monitors program needs, issues, and follow-up tasks to support both short- and long-term planning.
• Reviews and updates office manuals and materials related to course and clerkship components and processes on a routine basis.
• Assists deans, directors, faculty, and program managers with projects (research or otherwise) related to the courses/clerkships, as needed.
• Assists with the onboarding and training of Program Coordinators as needed.
• Develops new initiatives to support the strategic director of the organization.
• Provides additional support on special projects and initiatives, as assigned.

Qualifications:

• Bachelor's degree required.
• 3-5 years of relevant administrative experience is required, preferably in an education or health care setting.
• Proficient in Microsoft Office Suite, Zoom, and related software tools.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently.
• Must demonstrate a high degree of judgment, discretion, and confidentiality.
• Must be able to work in a highly trafficked office environment.
• Ability to lift and/or transport up to 15 pounds for class, as needed.
• Must be able to provide their own transportation to and from off-site meetings.
• Must be available to work early mornings, evenings, and weekends during busy periods as needed.

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.