"PROGRAM/PROJECT SUPPORT COORDINATOR II- St. Louis #00096838"

Hiring Department

Office of the Provost

Job Description

• Supports program management and operations by assisting the Associate Provost with recruitment and outreach, stakeholder engagement, enrollment management, scheduling and coordination, student support, program evaluation, and reporting and compliance
• Coordinates continuing education offerings, including course implementation, maintenance, daily program logistics, event transactions, data processing, room setup, on-site registration, and production of class materials
• Provides learner and instructor support by assisting adult learners with registration, program information, PDHs, technology troubleshooting, and class communications, and by supporting instructors/faculty in delivering in-person, online, and blended programs
• Manages program planning and improvement, including analyzing project plans and budgets, contributing to long-term strategic planning and resource allocation, and collaborating with CAFÉ to assess program effectiveness and recommend enhancements
• Serves as a liaison and collaborator with internal and external units—such as registration services, business services, event planning, and IT—to ensure smooth program delivery and operational coordination
• Handles administrative and financial processes, including coordinating support functions for academic programs, initiating purchases in compliance with Missouri S&T policies, and assisting with marketing through social media, website content, and related outreach materials
• Provides general operational support for St. Louis programs and activities as needed
• Other duties as assigned

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Experience in program planning or coordination, preferably within continuing education, professional development, or adult learning environments
• Proficiency with common technology tools (e.g., Microsoft Office, Zoom, Canvas) and the ability to learn new software and systems quickly
• Strong organizational skills with attention to detail, accuracy, and the ability to manage multiple tasks and deadlines
• Excellent written and verbal communication skills paired with strong interpersonal skills and a commitment to customer service
• Experience working with databases, student information systems, or other multi-user management systems
• Demonstrated ability to problem-solve, make informed decisions, and work both independently and collaboratively in a dynamic team environment

Anticipated Hiring Range

The anticipated hiring range for this position has been established as $21.71 - $26.44 hourly.
Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.
Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.
Grade: GGS 9
University Title: PROGRAM/PROJECT SUPPRT COOR II

Application Deadline

Applications will be accepted until this position is filled.

Sponsorship Information

Visa Sponsorship Information: Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.