"Program Specialist 2 - RIDE Program (Part-Time)"

Job Summary:

The Regional Initiatives in Dental Education (RIDE) Program at Eastern Washington University (EWU) is seeking skilled and team-oriented applicants for our Program Specialist 2 (Part Time) position. The RIDE Program is a collaboration between EWU and the University of Washington School of Dentistry (UWSOD). This position will act as the program liaison and provide consultation to program participants and outside entities regarding functions of program. This position will perform work using knowledge and experience specific to the RIDE program and exercise independent judgment in interpreting and applying rules and regulations. Position will interpret, review, and apply program specific policies and procedures.

The Program Specialist 2 will interact with faculty, staff, students, administrators, and external stakeholders and must have exceptional communication and interpersonal skills. They must also possess excellent time management skills and have the ability to prioritize tasks to meet deadlines. The role requires a blend of organizational, communication, and problem-solving skills.

Required Qualifications:

• Bachelor’s degree (any field) OR 3 years of relevant experience as a program assistant, administrative assistant, academic support, or a related field
• Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously
• Ability to adapt to changing priorities and work effectively both independently and collaboratively
• Excellent written and verbal communication skills, with the ability to interact professionally with students, faculty, and external stakeholders
• Exceptional attention to detail and accuracy
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to learn new platforms and applications as necessary
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public

Preferred Qualifications:

• Higher education experience
• Experience in dental education or other healthcare related setting
• Experience with software systems such as Canvas, Concur, Banner
• Experience with recruitment or other types of student outreach activities
• Experience with data collection, compiling data, preparing, and disseminating reports

Other Skills and Abilities:

• Office-based with occasional requirements to attend events, meetings, or clinical environments
• Ability to work in a fast-paced, dynamic environment while managing various programmatic responsibilities

Job Duties:

Program Coordination & Support (70%):

• Conducting day-to-day office operations including answering phone calls, responding promptly to emails, and completing printing and copying tasks as needed for program participants
• Act as a liaison between faculty, staff, students, and external partners; providing guidance and addressing any questions related to academic requirements, deadlines, program activities, or program policies and procedures.
• Provide classroom support for faculty and lab staff and help resolving minor technology issues
• Assist with the ordering and maintenance of supplies and equipment
• Assist Director and Operations Manager as requested with assignments dealing with things such as student records, travel requests, budget, scheduling, or other special projects.
• Meets regularly with outside entities regarding the implementation of program policies; participates in establishing program standards, identifying areas for program development.
• Help to monitor and maintain website information to ensure it is updated and accurate
• Other related duties as assigned

Percent of Time: 70

Student Support (25%):

• Assist Operations Manager and serve as a resource for students providing guidance and addressing any questions related to academic requirements, program activities, or program policies and procedures
• Assist students in accessing services and troubleshooting problems, determine which entity to contact (Gonzaga, EWU, the University of Washington) and coordinate with them to resolve issues.
• Assist Operations Manager with the orientation of new students to ensure they understand program requirements and resources available.
• Other related duties as assigned

Percent of Time: 25

Event and Meeting Coordination (5%):

• Assist with the planning, coordination, and execution of events, workshops, & other activities including logistical support such as scheduling, coordinating materials, and handling registration.
• Attend team meetings and travel occasionally to attend meetings and recruiting events
• Assist with the development and preparation of promotional materials designed to inform and recruit student participants; conduct presentations at student recruitment events and orientation meetings.
• Other related duties as assigned

Percent of Time: 5

Conditions of Employment:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2025/05/WFSE-EWU-CBA-Barg.-Units-1-and-2-2025-2027_2024-12-02.pdf

Salary Information:

The salary for this position is $22,956 (minimum) – $26,448. Where the hired candidate will begin within this range is dependent on qualifications, education, experience, and skills.