Program Support Coordinator

Program Support Coordinator

Department: SAAS Student Life

Part/Full Time: Full Time

Advertised Job Summary

The Program Support Coordinator is responsible for coordinating and supporting programmatic initiatives, events, and daily operations within the Center for Student Engagement. This position ensures the effective implementation of departmental programs, including Signature Series and major events, while overseeing logistical functions such as conference room reservations and facility usage. The role contributes to a high-quality, student-centered environment by supporting engagement efforts, maintaining operational efficiency, and enhancing the overall experience for students, staff, and campus partners.

Primary duties include:

• Coordinate daily operations of the Center for Student Engagement to ensure a clean, organized, and fully functional environment.
• Administer front desk operations, ensuring professional and efficient customer service. Recruit, hire, train, schedule, and supervise student employees.
• Develop and implement a comprehensive series of engagement programs for the campus community.
• Assist in the planning and execution of events and ceremonies recognizing student and staff achievements.
• Serve on institutional committees and workgroups related to student engagement, student travel, and divisional initiatives.
• Assist with budget planning, monitoring, and reconciliation for assigned programs and operational areas.

Perks

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

Preferred Qualifications

• Bachelor’s degree in Higher Education Administration, Business Administration, Communications, or a related field (Master’s preferred).
• 2+ years of experience in an office setting, student services, or administrative operations (higher education experience strongly preferred).
• Demonstrated experience supervising staff, student employees, or volunteers.
• Experience coordinating programs, events, or initiatives.
• Familiarity with university systems (e.g., student information systems, scheduling tools, CRM platforms).
• Strong organizational and project management skills.
• Pending graduates will be considered if they can obtain their degree by the start date.

Knowledge/Skills/Abilities

• Excellent interpersonal and customer service skills, especially in a front-facing environment.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced office setting.
• Proficiency with standard office software (Microsoft Office, Google Workspace, Canva, etc.).
• Ability to train, mentor, and provide constructive feedback to students and professional staff.
• Problem-solving and decision-making skills with a high level of professionalism.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong attention to detail and organizational skills.
• Ability to collaborate across departments and support institutional initiatives.
• Ability to engage with various communities.
• Ability to lift or carry 50lbs.