Programme Administrator

Play a vital role in the delivery of quality educational experience for students at AUT

Join a collaborative high performing team

Full-time (1.0 FTE), 12 month fixed term role based at AUT's North Campus

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

The Faculty of Health and Environmental Sciences makes a critical contribution to transforming the wellbeing of the people of Aotearoa New Zealand. It is one of AUT’s largest and most diverse faculties offering a range of world-class health, sports and science programmes at different study levels. Our Faculty Programme Administration Office supports the delivery of world‑class, student‑centred learning across multiple schools and disciplines. As part of this team, you will contribute to seamless programme operations and exceptional student experiences.

The Opportunity | Te Whiwhinga mahi

This full‑time fixed term role provides essential administrative support to ensure the accurate, timely and student‑focused delivery of academic programmes across the faculty.

Working closely with programme administrators, academic staff, the University Admissions Office and student support teams, you will:

• Process admissions, enrolments, changes of enrolment and completions in line with AUT regulations
• Maintain accurate student records and documentation
• Support students by responding to enquiries professionally and efficiently
• Coordinate student intervention, withdrawal and refund processes
• Assist with university events, fees/visa processes, and academic administration tasks
• Provide secretarial and backup support within the wider Faculty Academic Administration Office
• Contribute to continuous improvement of administrative systems and processes

You will report to the Faculty Programme Administration Manager and play a key role in upholding AUT’s values and supporting the student journey. This position offers the chance to contribute meaningfully to Te Aronui—our commitment to creating inclusive, equitable academic environments that enable students to thrive.

About you | Ko wai koe

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.

To be successful in this role, you will have:

• Experience working in administration, ideally within tertiary education
• Experience using student management systems (advantageous)
• Strong computing capability, including Microsoft Office
• A bachelor’s degree
• Excellent written, oral, and interpersonal communication skills
• Strong organisational skills with a methodical approach and attention to detail
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).

You will also bring:

• High-quality service delivery and a calm, professional approach
• The ability to prioritise, problem‑solve and make sound decisions
• Initiative, reliability, and the ability to work both independently and as part of a team
• Sensitivity, cultural awareness, and respect for people from all backgrounds
• Commitment to equity, diversity and inclusion, and support for AUT’s Te Aronui journey

As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.

You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff

How to apply | Me pēhea te tuku tono

Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

• Salary Ranges | Ngā Utu: $62,000 - $81,000 per annum (dependent on experience and qualifications)
• For further information: please send us an enquiry here or call 09 921 9499.
• Closing Date | Te rā aukati: 5 June 2026, 11:55pm
• Job Reference | Tohutoro Mahi: 95625

*Full-time denotes 37.5 hours per week

At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process.

Nā tō rourou, nā taku rourou ka ora ai te iwi.

With your food basket and my food basket, the people will thrive.