Programme and Quality Officer

Queen Mary University of London - School of the Arts

Location: London

Salary: £40,015 to £46,618 per annum, inclusive of London allowance.

Hours: Full Time

Contract Type: Permanent

Placed On: 27th January 2026

Closes: 9th February 2026

Job Ref: 8884

About the Role

The School of the Arts is looking to appoint an experienced Programme and Quality Officer to support a wide range of programmes and courses, which include Language Learning, Year Abroad, Pre-sessional, In-sessional, Foundation, BA and MA degrees. This is a key role, involving significant contact with students, academic and professional staff across various Queen Mary departments and schools.

You will be part of a team which proactively manages administrative processes relating to student data within the School, module registration, timetabling, quality assurance and providing advice and guidance to students and advisors about School and University policies and procedures.

About You

You must hold a degree or equivalent experience. Experience of administering teaching activities within Higher Education is essential, as is experience of working with large student databases and Virtual Learning Environments.

You must be able to demonstrate excellent communication skills, problem solving skills and a high level of accuracy in your work. You should also be able to work independently and as part of a team, and to use your strong interpersonal skills to deal professionally with people at all levels.

About the School

Further details about the School can be found here.

The post is based at the Mile End Campus, London. It is permanent and full-time (35 hours p/w). The salary will be Grade 4, ranging from £40,015- £46,618 per annum, inclusive of London allowance.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to Lisa Stubbings, Programme Manager, l.stubbings@qmul.ac.uk.

Interviews will take place shortly after the closing date.