"Programme Officer"

About Us

This role sits within Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at King’s College London at our London Bridge campus.

Faculty Education Services provides coordinated services for students, staff & partner providers, enabling the delivery of education through managing quality, programme, placement and assessment administration. We provide dedicated student support that prioritises the student experience to facilitate student success.

The role forms part of the Programme Placement & Assessment Team within Faculty Education Services, providing professional, high-quality service provision in the support of Bioscience education. The Programme Management team supports students and academic staff in the delivery and management of the academic cycle across a large suite of Undergraduate and Postgraduate programmes.

About the role

This is an exciting opportunity to work as a Programme Officer in a busy, vibrant and supportive team within FoLSM. The post holder will provide administrative support and guidance across a large portfolio of undergraduate and postgraduate taught programmes of study. As a Programme Officer, the role holder will be a representative for the team and Faculty, demonstrating our standards and promoting our service.

The Programme Officer is part of a team that delivers a high quality comprehensive and professional service that meets agreed standards and expectations; providing excellent service and support for our students.

The role reports to the Programme Manager, with supervision from Senior Programme Officers, to deliver an accurate, compliant and timely service across a wide range of tasks, including, but not limited to, supporting student and staff enquiries on a daily basis, timetabling, module evaluation, student registration, DBS and OH processes, committee servicing, attendance & engagement monitoring and supporting events.

The post holder has a responsibility, individually and as part of the team, in ensuring systems, processes and data management are accurate and adhere to regulations, both internal, such as academic regulations and agreed procedures, and externally such as GDPR and information compliance.

The post holder will work with academic and professional services colleagues from across Faculty Education Services, the wider Faculty and the University contributing to our high level service provision and our ethos of continual improvement to delivery.

This is a full time post (35 hours per week) and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent communication and presentation skills; demonstrable ability to present information clearly and concisely to diverse audiences
2. Excellent time management with the ability to organise and plan effectively across competing priorities
3. Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
4. Able to manage individual workload while working to deliver shared team service levels and objectives
5. Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk
6. Ability to form professional networks and contribute positively to supporting change

Desirable criteria

1. Degree or equivalent
2. Previous HE or administrative experience
3. Excellent IT experience across all Microsoft packages; advanced Excel user and experience of production of analytical data reporting
4. Experience of programme governance and delivering professional committee servicing

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Interviews are due to be held in early October.

Grade and Salary: £34,713 - £38,127 per annum, including London Weighting Allowance

Job ID: 123985

Close Date: 15-Sep-2025

Contact Person: Tasmin Akther

Contact Details: tasmin.akther@kcl.ac.uk