"PT Support - Customer Service Support - East"

Job Summary

Provide excellent customer service and maintain a welcoming learning environment for the public, students, faculty, and staff at LCC East in East Lansing. Provide general clerical support for the extension center and associated programs. Assist students and prospective students with student services. Assist faculty with classroom equipment and class preparation. Maintain building safety, order, and security. Assist with the hiring and training of student employees. Must be available to work weekday morning, afternoon, and/or evening shifts on a regular basis and Saturdays as needed. Work schedule may fluctuate semester to semester and on semester breaks. May be needed to work at other campus locations on an as-needed basis. Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community. Final candidates will be subject to a criminal background check as part of the employment process.

Required Qualifications

Associate’s Degree or equivalent combination of education and/or experience. Experience in direct customer service. Excellent written communication skills.

Preferred Qualifications

Experience in an academic setting.

Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.

To view the applicable labor contract, visit the Labor Relations web site.

For information about the benefits offered, please visit the Benefits web site.