PT - Testing Technician I

PT - Testing Technician I

Salary: $15.15 per hour

Summary of Function: Provides professional testing services support to students, faculty, staff, and community members by assisting with the administration, monitoring, and security of academic, accommodated, and standardized examinations. Ensures compliance with college policies, testing vendor requirements, accessibility standards, and FERPA regulations while delivering excellent customer service in a secure testing environment.

Typical Duties:

• Serves Students. Provides customer service to students, faculty, staff, and community members; verifies identification, explains testing procedures, and ensures accurate check-in and check-out processes. Maintains confidentiality of student and testing records in compliance with FERPA.
• Administers and proctors academic, accommodated, placement, and third-party examinations according to college and testing vendor regulations while maintaining exam security and standardized testing conditions.
• Monitors testing environments to ensure compliance with testing policies, monitors academic misconduct, and responds appropriately to irregularities or emergencies.
• Prepares testing materials and rooms, maintains secure testing logs and records, and safeguards confidential testing documents and electronic data.
• Provides administrative and clerical support, including answering phones, scheduling exams, scanning, filing, data entry, and assisting with testing software systems and databases.
• Assists students and faculty with exam scheduling systems and provides basic technical troubleshooting related to testing platforms and equipment.
• Maintains the cleanliness, organization, and readiness of testing facilities and equipment to support a professional testing environment.
• Supports and participates in strategic planning initiatives and performs other duties as assigned.