Public Safety Telecommunicator

Position Overview

Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success.

Position Summary

Are you looking for a job that will challenge you and help others? Then give your voice a purpose and consider a career as a Public Safety Telecommunicator at Winston-Salem State University.

The job duties include:

• Answering emergency (9-1-1) and non-emergency telephone lines
• Obtaining information, prioritizing, and confirming the location of calls as well as making independent determination of appropriate action for processing all incoming calls for service
• Relaying pertinent information to the appropriate public safety response unit (police, fire, and/or emergency medical services/EMS) or providing callers with the appropriate advice or referral
• Operating and monitoring two-way radio channels, computer aided display (CAD) monitors and other related sophisticated communications equipment systems, while efficiently gathering, prioritizing, and documenting caller information.