"Public Space Attendant (Hotel Job)"

Important SHIFT Information: Weekday shifts are usually 4-10pm, Weekends usually 8-4 or 4-10.

GENERAL JOB SUMMARY:

Public Space Attendant is responsible for keeping building in a clean and orderly condition. They perform ongoing cleaning as well as heavy cleaning duties. Duties may include performing routine maintenance activities, notifying management of needed repairs, and cleaning snow or debris from sidewalk. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Center for Hospitality Arts, and The Kirkwood Center for Continuing Education.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

• Attend to the needs of all guests.
• Service, clean, and supply restrooms.
• Maintain compliance with required training.
• Serve as a professional role model.
• Coach and nurture students.
• Clean building floors.
• Follow procedures for the use of chemical cleaners and power equipment.
• Mix chemicals according to specifications.
• Notify managers concerning the need for major repairs.
• Requisition supplies and equipment.
• Clean windows, glass partitions, and mirrors.
• Regular and consistent attendance at work.
• Support Housekeeping Requests during the evening hours where needed.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Ability to read, listen, and comprehend simple instructions.
• Ability to calculate correct quantities.
• Ability to work well in a diverse environment.
• Demonstrate professional role modeling for students.
• Maintains professional and objective relationships.
• Promotes belief in student's self-worth and self-awareness.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Understand objectives and expectations for the practicum.
• Assist students in achieving course objectives.
• Coach and nurture student in performance of skills.
• Document observations of performance & progress in timely fashion.
• Supervise students and provide feedback on performance.
• Serve as a resource for students.
• Collaborate with faculty.
• Ensure adherence to all regulatory requirements.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves working in a hotel setting. Occasional (10-33%) sitting, lifting up to 100 pounds. Frequent (34-66%) climbing, balancing, talking, hearing, lifting up to 50 pounds. Constant (67-100%) standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling.