Regional Operations Manager UCHC SWSP & BSP

Position Summary:

Rutgers University Correctional Healthcare (UCHC) is seeking a Regional Operations Manager for its location in Bridgeton, NJ. Under the direction of the Director of Operations and Accreditation, the Regional Operations Manager will implement procedures and workflows to ensure the efficient delivery of logistical and administrative services for UCHC within the DOC facilities; Supervise UCHC staff as assigned. and performs highly skilled administrative tasks to include training, staff oversight and technical assistance.

Duties will include:

• Supervise the facility operational plan.
  • Proactively identifies and implements operational enhancements to ensure that operational processes are best suited to the facility patient population, as both patient and DOC needs evolve.
  • Generates data reports as assigned.
  • Procures and distributes supplies related to operational processes.
  • Ensures facility operations are adhering to the National Commission on Correctional Healthcare guidelines, when applicable.
  • Works collaboratively with the Quality Improvement/Performance Improvement Team to identify areas for improvement and implement interventions for improvement.
  • Will be responsible for participating, as appropriate, in the ongoing, systematic and objective performance measurement and assessment of important key functions and processes.
  • Local Performance Improvement activities must be reported at least annually to the Quality Improvement Department.
• Collaborate effectively with DOC Administration.
  • Works collaboratively with the DOC facility administrative team(s) to ensure that patient care needs are met and serves as UCHC operational leadership by implementing processes and systems to support facility.
  • Partners effectively with DOC within respective facility to ensure patient needs are communicated clearly and concisely.
  • Works collaboratively with the DOC facility administrative team(s) to identify and address existing or potential barriers to care and represents UCHC favorably in all interactions.
• Manage UCHC administrative workflow effectively.
  • Provides leadership and guidance to assigned staff.
  • Hires, supervises, trains, manages, and terminates administrative staff under their supervision.
  • Communicates to staff, in a timely manner, appropriate information obtained from meetings and conferences to enhance productivity of facility operations.
  • Conducts meetings relevant to job responsibilities to ensure that facility needs are met.
  • Ensures annual performance evaluations are conducted and completed with all administrative staff.

Minimum Education and Experience:

Master's Degree from an accredited college or university in Healthcare Administration, Business Administration, Engineering or Social Services, Health Care Specialization, Physical Sciences, or related field, Two (2) years of progressively responsible administrative, managerial and/or consultative experience in a government agency, university setting or large business office in at least a supervisory role

OR a Baccalaureate degree from an accredited college or university in disciplines, as listed above, and four (4) years of progressively responsible administrative, managerial and consultative experience and background.

Outstanding human relations and leadership skills, and ability to function in a team environment required.

Demonstrated knowledge is necessary of how to accomplish superior performance in a unionized environment.

Valid NJ Driver's License is required. Possesses own vehicle to travel between sites as needed.

On call duties 24/7.

City: Bridgeton

State: NJ

Physical Demands and Work Environment:

Special Conditions:

Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements

Posting Number: 26ST0877