Residential Life Coordinator

Job Summary

We are currently seeking skilled and team-oriented applicants for the following position: Residential Life Coordinator. The Residential Life Coordinator (RLC) role is a full-time, live-in position responsible for the total administration and operation of a residential community. RLCs are expected to foster welcoming and vibrant communities that nurture personal growth, promote student belonging, and enhance the student experience. RLCs do this through staff and student development, resident outreach, community building, attention to facilities, and administrative organization.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $42,024 (minimum) up to $45,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement.

In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits-briefing/benefits/insurance/

Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Required Qualifications

• Bachelor’s degree
• One year of professional student affairs experience in higher education or relevant experience in a related field
• Ability to establish and maintain effective and collaborative relationships with campus colleagues
• High level of cultural humility and experience working effectively with marginalized populations, including first-generation college students.
• Effective written, verbal, and interpersonal communication skills.
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public

Preferred Qualifications

• Experience working with Star Rez and Banner
• Bilingual – Spanish
• Two years of residential life experience
• Experience with program development and assessment of residential curriculum
• Experience with project management
• Experience supervising student staff

Job Duties

Staff Development (25%)

• Hire, train, supervise, and evaluate 5-18 Community Advisors (CA) and Office Workers.
• Attend and assist in facilitating departmental CA training as well as plan and implement in-hall staff training sessions.
• Facilitate weekly staff meetings and individual meetings with student staff to encourage growth and development.
• Utilize leadership strategies on a departmental level and ensure its use among staff.
• Provide staff members with ongoing positive and constructive feedback including formal evaluations once a quarter.

Community & Student Development (30%)

• Interact and become acquainted with residents living in the hall providing them with personal and administrative support necessary in developing an inclusive community environment.
• Be aware of student community issues, needs and concerns through general contact with students and assist students with their housing related issues as appropriate.
• Support community building efforts in the areas of life skill development, personal identity development and impact, diversity and inclusion, interpersonal communication and sense of belonging.
• Meeting with students to navigate interpersonal conflicts with roommates/floormates.
• Guide CAs in the implementation of the departmental residential education model and resident outreach within the hall.
• Serve as a resource for students and staff by counseling, advising, and providing appropriate referrals for residents in need of professional services available on and off campus.
• Advise, direct and provide leadership to building student government (Hall/Community Council) including leadership development.
• Design learning outcomes or SMART Goals for programmatic efforts within the residence hall that are informed by student development.

Administrative Responsibilities (25%)

• Act as a liaison with campus partners.
• Perform “essential functions” and are required to report to work during emergencies and university closures.
• Participate in a live-on on-call duty rotation to provide emergency response for the campus, including weekend and holiday coverage.
• Provide, coordinate, and supervise customer service oriented front desk.
• Monitor and/or administer student employee scheduling and payroll preparation.
• Coordinate the in hall and between halls room change process and maintain appropriate communication with the Housing staff who coordinate occupancy, student staff and students.
• Manage budgetary responsibilities as appropriate within the parameters of the position. Budgets include staff development, community building, hall/community council, office supplies, and payroll.
• Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez).

Facilities Management (5%)

• Assist in the annual opening and closing of the residential halls, including the beginning and end of each quarter.
• Meet with custodial and maintenance leads for the residence hall bi-weekly.
• Maintain appropriate administrative paperwork including keys audits, equipment audits, mail processing, etc.
• Regularly tour and monitor the condition of the building including safety/security hazards, maintenance, custodial and accessibility hazards. Report, track, and follow up on facilities issues in the hall. Advocate for facilities improvements to enhance student development and academic success within a residential setting.

Professional Development (10%)

• Engage in a robust professional development plan with Assistant Director of Residential Life.
• Engage in ongoing Diversity, Equity and Inclusion work with the Housing department and individually.

Other duties as assigned (5%)

• Serve on departmental, divisional, and university committees as assigned
• Other duties as assigned

Conditions of Employment

This position... (abbreviated for brevity, full details in original)

Salary Information: Posting Date: 04/17/2026, Screening to Begin: May 15, 2026

Special Instructions to Applicants: Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.