"Revenue Cycle Coordinator"

The Revenue Cycle Coordinator provides analytical and operational support for the UCSF Health Community Hospital Division. This role serves as a central liaison between UCSF Health and external revenue cycle partners--including Optum360 and Dignity Health/CommonSpirit Health--to support Transitional Services Agreement (TSA) functions and ensure seamless operational integration with the UCSF enterprise.

Key Responsibilities include but not limited to:

Revenue Cycle Liaison & Integration
* Act as the primary point of coordination between UCSF Health and external billing/collections partners.
* Ensure alignment of revenue cycle practices across the UCSF Health Community Hospital Division, with emphasis on billing, A/R follow-up, and cash management processes.
* Provide guidance to UCSF leadership on optimization opportunities and best practices.

Accounts Receivable Analysis & Reporting
* Produce and interpret A/R performance reports using Siemens MedSeries4, Epic, and other relevant systems.
* Identify trends, bottlenecks, and accounts requiring further investigation or escalation.
* Regularly present findings and performance metrics to UCSF leadership, with recommendations for improvement.

Cash Reconciliation & EDI Support
* Support cash posting, reconciliation, and electronic data interchange (EDI) activities for the Community Hospital Division.
* Collaborate frequently with external banking partners (Wells Fargo, Bank of America, Union Bank, PNC), UCSF Hospital Accounting, Joint Venture Finance, and third-party payers.
* Support vendor oversight to ensure accurate payment processing and data exchange.

Subject Matter Expertise
* Serve as a subject matter expert on revenue cycle operations for the Community Hospital Division.
* Provide insight on system optimization, operational efficiencies, and overall revenue cycle strategy for the Community Hospital Division.
* Support and maintain Epic Contract Management functionality, including validation of contract terms, fee schedules, reimbursement logic, and payor configuration.
* Apply working knowledge of managed care contract language (e.g., fee-for-service, case rates, DRG methodologies, carve-outs, stop-loss provisions) to ensure correct expected reimbursement and escalation of variances.

Community Hospital Business Partners & Compliance Responsibilities
* Coordinate with specialized vendors and business partners unique to the Community Hospital Division, including legacy system operators, contracted billing vendors, joint venture partners, and state/government reimbursement programs.
* Review, implement, and monitor revenue cycle requirements associated with California Attorney General stipulations governing UCSF's acquisition of the Community Hospitals.
* Ensure that all applicable reporting, community benefit billing requirements, pricing guidelines, and patient access provisions are reflected in operational processes, revenue cycle workflows, and vendor performance metrics.
* Communicate compliance updates and risks to UCSF leadership, recommending corrective actions and process improvements to maintain adherence to AG stipulations and regulatory expectations.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. Certain terms and conditions of employment for this position, including the rate of pay and benefits, are subject to negotiation with the appropriate union. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html