"SAFETY COMMUNICATIONS OPERATOR"

Job Details

Hiring Department

MUPD Police

Job Description

Answer multi-line and emergency phones.
Act as an after-hours emergency switchboard.
Gather information for emergency and non-emergency complaints and prioritize all calls according to importance.
Greet walk-in customers; serve as receptionist.
Using computer, maintain duty log of all police officers, security officers and campus safety officers.
Using specialized software (computer aided dispatch and MULES), enter and retrieve criminal action information.
Monitor University wide cameras.
Maintain call lists for routing of calls. Maintain daily logs.
Generate daily incident report forms.
Prepare and distribute records/reports as designated to campus, courts and others as specified.
Provide reports to the public and collect appropriate fees for reports and fingerprints.
Prepare administrative reports and records.
Handle multi-channel police radio console to route appropriate personnel to designated areas in response to calls for assistance, crimes, buildings, alarms, and traffic stops among other things.
Monitor alarm systems for University buildings.
Make callouts and fill out work orders.
Proofread reports.
File and store reports and records.
May conduct field training for new communications operators.
Other duties as assigned.

Shift

Sunday - Saturday; shift times my vary

Minimum Qualifications

A high school diploma and two years of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

Preferred Qualifications

MULES Certification and APCO Basic Telecommunicator training.

Anticipated Hiring Range

Salary Range: $18.50 - $22.73 per hour

Grade: GGS -006

University Title: Safety Communications Operator

Internal applicants can determine their university title by accessing the Talent Profile title in myHR.

Other Information

Expected Duration of the Selection Process:

Position will remain posted until open positions are filled. Additional positions may be posted to this vacancy if additional positions become available.

Agencies Policy on Reapplication:

The Police Department allows applicants not selected to reapply. This includes all applicants who successfully completed the selection process but were not offered employment. All applicants must reapply to be considered in future positions.

Applicants who fail portions of the selection process will be evaluated on a case-by-case basis. The applicant will be notified in writing of their elimination/non-selection in the process and a determination on reapplication and/or testing.

All Elements of the Selection Process:

Initial screening and referral of applicants by Human Resource Services.
Departmental screening of applications.
Selection Board Interview.
Background Investigation – All backgrounds will include at a minimum: verification of qualifying credentials, a review of any criminal record, and verification of at least three personal references.
Computer Voice Stress Analysis/CVSA (If deemed necessary by the Director of Police.)
Interview with the Director of Police.

Application Notice:

You can contact Christina Antimi at 573-882-5614 for more information on the selection process and your current status.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.