"Safety Communications Operator"

Hiring Department

UMSL Police

Job Description

• Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of the complaint
• Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
• Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
• Gathers and relays information according to standard processes and procedures
• Maintains lists and logs, preparing records and reports as requested
• Provides solutions to problems in situations that may be atypical or infrequently occurring
• Evaluates and selects solutions from established options/procedures
• Impacts team through the quality of the services or information provided
• Utilizes working knowledge and learned skills to perform various activities for the job
• Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area
• Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Shift
40 hours, rotating shifts

Minimum Qualifications

High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary

Preferred Qualifications

A high school diploma or equivalent and 2 years of experience are required, from which comparable knowledge, skills, and abilities can be acquired.

Anticipated Hiring Range

Salary Range: $17.50 - $20.30
Grade: GGS 006
University Title: SAFETY COMMUNICATIONS OPERATOR

Application Materials

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.