"SCADhome Concierge Specialist"

Job Details

As a SCADhome concierge specialist, you will manage operational and administrative tasks, including email communications and other correspondence, as well as file maintenance. You will direct calls to connect students with the appropriate department, respond to all student inquiries about SCADhome, and oversee the help desk. Additionally, you will assist students with referrals, provide contact information, and schedule appointments with various departments and resources. Your responsibilities include the management of confidential matters with accuracy according to deadlines and qualitative and quantitative data analysis to enhance the SCAD student experience.

In this role, you will actively reach out to students regarding upcoming events and activities, send reminders for important dates, and provide strategies for success. You will assist students with referrals, share contact information, and schedule appointments with various departments and resources. Additionally, you will work extended hours, including weekends and evenings, to meet student needs. As a specialist, you will collaborate as well as work independently.

The ideal candidate is organized, honest, disciplined, and demonstrates integrity. The candidate can effectively manage multiple priorities and has excellent communication and customer service skills.

Minimum qualifications:

• Bachelor’s degree
• At least one year of related professional experience
• Computer skills including Microsoft Office Suite and Banner or a similar database

Preferred qualifications:

• Professional experience in an academic environment

Travel required: Less than 10%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Organization

The University for Creative Careers

The Savannah College of Art and Design is a private, nonprofit, accredited university, offering more than 100 academic degree programs in 42 majors across its locations in Atlanta and Savannah, Georgia; Hong Kong; Lacoste, France; and online via SCAD eLearning. SCAD enrolls more than 12,000 undergraduate and graduate students from more than 100 countries. The innovative SCAD curriculum is enhanced by advanced professional-level technology, equipment and learning resources, as well as opportunities for internships, professional certifications and collaborative projects with corporate partners. In 2015, the prestigious Red Dot Design Rankings placed SCAD in the top four universities in the Americas and Europe. Career preparation is woven into every fiber of the university, resulting in a superior alumni placement rate. In a survey of Spring 2014 SCAD graduates, 97 percent of respondents reported being employed, pursuing further education or both within 10 months of graduation.

Company info

Website: http://www.scad.edu/

Telephone: (912) 525-5100

Location: 342 Bull Street, Savannah, Georgia, 31401, US