Job Details
Seasonal Part Time - SDSU Bookstore Book Info Sales Associate
COMPENSATION: Pay Rate: $18.00 per hour
SUMMARY: Promotes Campus Stores sales by providing high quality customer service in Book Information. Demonstrates knowledge of products and services and is responsive to customer needs. Works efficiently as a team member, taking initiative to perform tasks, resolve problems and ensure a successful outcome.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets customers and offers assistance where needed.
- Answers inquiries, provides information and interacts with customers according to established guidelines.
- Answers telephone inquiries and correctly re-routes calls when appropriate.
- Responsible for a cash drawer when assigned and processes cash, credit card, and scholarship transactions on a sales floor register.
- May assist in year end fiscal inventory.
- May assist at offsite selling locations and provide quality customer service experience.
- Maintains clean work area and equipment.
- Uses interpersonal skills to build customer confidence.
- Maintains positive working relationships with customers, co-workers and supervisors.
- Observes all safety and company rules and regulations in the performance of duties.
- Assists other departments as needed.
- Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
- Other duties as assigned.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED: The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree is required; at least one year of retail/customer service experience is preferred. Related experience and/or training or any equivalent combination of education and experience may be substituted. Strong communication and interpersonal skill are required.