COMPENSATION
Pay Rate: $18.00 per hour
SUMMARY
Responsible for the processing of customer orders through Shopaztecs. Works efficiently as a team member, taking initiative to perform tasks, resolve problems and ensure a successful outcome.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- May include retrieving merchandise and processing orders through a computer to complete the transaction.
- May include packing merchandise into boxes and preparing for shipment.
- May stock/restock inventory and replenish Bookstore items.
- Maintains clean work area and equipment.
- Maintains positive working relationship with customers, co-workers and supervisors.
- Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
- Assists other departments as needed.
- Other duties as assigned.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED
The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree equivalent is required; at least one year retail/customer service experience is preferred. Related experience and/or training or any equivalent combination of education and experience may be substituted. Strong communication and interpersonal skills are required.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
LANGUAGE SKILLS: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to effectively communicate with customers and employees using good voice quality that is conversational and professional.
MATHEMATICAL SKILLS: Requires basic math skills with the ability to count in ascending or descending order. Must be able to add, subtract, multiply and divide.
REASONING ABILITY: Requires the ability to apply common-sense understanding to carry out general written or oral instruction.
MANUAL DEXTERITY: Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.
PHYSICAL COMMUNICATION: Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.
PHYSICAL DEMANDS: Must be able to operate computers. While performing the duties of this job, the employee is occasionally required to stand for prolonged hours and handle objects. Must be able to move, lift or carry heavy objects or materials up to 35 pounds.
WORKING CONDITIONS AND HAZARDS Work is regularly performed in both a traditional office setting and open sales floor workspace. There may be exposure to airborne particles created from incoming boxes, merchandise and textbooks. The noise level in the work environment is usually moderate. This position requires on-site presence due to the scope of the duties, and it would not be eligible for remote work.
SUPPLEMENTAL INFORMATION
Candidates must be available to work a flexible schedule based on operational needs. This may include opening, mid-day, and closing shifts, as well as night shifts, weekends, and holidays throughout the year.
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