"Secretary 1 - UConn Student Health and Wellness - Storrs Campus - 10-month"

JOB SUMMARY

The University of Connecticut at Storrs, Student Health and Wellness, is seeking a permanent, 10-month Secretary I for the Business Services Team as part of a multidisciplinary, multicultural university campus-based medical team.

DUTIES AND RESPONSIBILITIES

Under the direction of the Office Manager, responsibilities include:

1. Checks patients in for their appointments using an electronic health record.
2. Captures insurance and patient demographic information and enters it into the electronic health record to ensure data completeness.
3. Answers telephone, transfers calls, takes messages, and sends correspondence.
4. Receives and directs students and visitors; handles routine requests for information.
5. Schedules appointments as needed.
6. Assists Medical Records staff with sorting, filing and compiling documents as needed.
7. Maintains files and logs as needed.
8. Assists with special projects as needed.

MINIMUM QUALIFICATIONS

1. Two years of experience above the routine clerk level in office support or secretarial work.
2. Oral, written and interpersonal skills.
3. Demonstrated experience with customer relations.
4. Organizational skills with attention to detail.
5. Demonstrated competence in working in an interdisciplinary and multicultural team environment.
6. Proficiency in Microsoft Office Suite products (Word, Excel and Outlook).
7. Considerable knowledge of office systems and procedures, including a familiarity with the maintenance of patient medical records.

PREFERRED QUALIFICATIONS

1. Previous experience working in a health care system.
2. Previous experience working as a receptionist in a medical office.
3. Experience working effectively in a multicultural environment.
4. Demonstrated familiarity with electronic medical record and billing software.

This is a permanent, 10-month position with an annual work schedule of August 15th through June 15th. The work schedule is Tuesday through Friday: 9:00 am to 5:30 pm, with Saturday hours of 8:00 am to 4:30 pm with a half-hour lunch. This schedule is applicable while classes are in session and weekend differential pay will apply as appropriate. During the academic breaks, the hours are Monday through Friday, 8:00 am to 4:30 pm with a half-hour lunch.

This position is categorized as Emergency Support Services/Essential Staff. The individual in this role must be willing to work during emergency closures/delayed openings due to inclement weather or for significant events that affect campus operations. Applicants must also be willing to respond to emergencies on overtime (nights, weekends, holidays).

SELECTION PLAN

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening and must specify your qualifications on your application. Please also be sure to demonstrate how you meet any of the preferred qualifications that you may have. You will not be able to make revisions once your application is submitted.

If selected for an interview, you will be asked to provide the names, titles and phone numbers of three professional references. In addition, current State of Connecticut employee applicants at UConn or other State Agencies, may be asked to provide copies of their last two (2) performance appraisals and their CORE attendance records.

At any point of the recruitment process, applicants may be contacted via email and provided an opportunity to submit additional documentation which supports their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

APPLICATION INSTRUCTIONS

Please apply online at https://hr.uconn.edu/jobs, Staff Openings, search #499494. Although not required, applicants are strongly encouraged to submit a resume, cover letter, and a list of three professional, work-related references, along with their contact information.

This job posting is anticipated to be removed at 11:55 p.m. Eastern time on April 9, 2026.