Security Resource Assistant I

Note to Applicants: All communication regarding the recruitment of this position will be via email.

Job Summary: The Security Resource Assistant I, under moderate supervision, ensures the safety and security of the University community by monitoring, receiving, processing, and responding to information related to physical security, access control, and safety concerns.

Additional Department Summary: Serves as a representative of the University of Alabama, demonstrating excellent customer service while ensuring the safety and security of the campus community. Provides exceptional safety assistance to the University community and visitors. Performs foot patrols. Secures and locks University facilities. Responds to alarms. Processes non-emergency assistance requests. Staffs the central monitoring station, Bryant Dorm, and the Strip Precinct. Monitors and operates video surveillance systems, alarm systems, and communication platforms. Maintains detailed logs and records of daily activities. Engages with all members of the campus community and visitors in a courteous, helpful, and professional manner, fostering a welcoming and secure environment.

Requires the ability to work 12-hour shifts with a rotating weekly pattern. May drive UA vehicle as needed.

Required Minimum Qualifications: High school diploma or GED and some work experience. Post-Offer Requirements: Final candidates must submit to and successfully pass a post-offer drug screen and must successfully complete a psychological evaluation resulting in a satisfactory determination of psychological fitness for duty in accordance with applicable federal and state law. Post-Hire Requirements: Successful completion of a fingerprint-based background check conducted in compliance with applicable law.

Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge: Excellent verbal and written communication skills. Strong judgment and decision making skills. Good interpersonal skills. High level of professionalism. Ability to perform a high quality of work. Technical knowledge. Must be able to work extended hours, mandatory events like Alabama Football games, weekends, holidays, and overtime as needed. Must be able to perform extended foot patrols, including walking and climbing stairs, indoors and outdoors, in all weather conditions. Must be able to lift up to 50 lbs. on an occasional basis.

Preferred Qualifications: Experience in customer service, dispatch, security, law enforcement, or call-center operations in high-volume environments.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

Organization

The University of Alabama embodies an academic community that demands excellence in teaching, research and service and provides an inclusive, nurturing environment for the discovery of knowledge and the development of well-rounded leaders. Founded in 1831 as Alabama's first public college and known as the Capstone of Higher Education, UA provides a premier undergraduate and graduate education built upon global engagement, high-quality scholarship, outstanding teaching, and diversity and inclusivity throughout the community.

Our Mission

The University of Alabama will advance the intellectual and social condition of the people of the state, the nation and the world through the creation, translation and dissemination of knowledge with an emphasis on quality programs in the areas of teaching, research and service.

Our Vision

The University of Alabama will be known as the university of choice for the best and brightest students in Alabama, and all students who seek exceptional educational opportunities. The University of Alabama will be a student-centered research university and an academic community united in its commitment to enhance the quality of life for all Alabamians and the citizens of the nation and the world.

Our Core Values

The University of Alabama is committed to:

• Undergraduate education that produces socially-conscious, ethical and well-rounded leaders who are grounded in their subject matter and capable of controlling their own destinies.
• Graduate education that is deeply vested in subject matter knowledge, professional content, research skills and creative activity.
• Public outreach and service that is held in the highest regard and fosters impactful public engagement to enhance the quality of life for the citizens of Alabama, the nation and the world.
• Campus life that embodies collaboration, collegiality, respect and a culture of inclusivity.

Our Strategic Goals

• Provide a premier undergraduate and graduate education that offers a global perspective and is characterized by outstanding teaching, high-quality scholarship and distinctive curricular and co-curricular programs. Increase the University’s productivity and innovation in research, scholarship and creative activities that impact economic and societal development.
• Enrich our learning and work environment by providing an accepting, inclusive community that attracts and supports a diverse faculty, staff and student body.
• Provide opportunities and resources that facilitate work-life balance and enhance the recruitment and retention of outstanding faculty and staff.