"Senior Administration Officer"

Full-time, fixed term for 12 months

Client-facing role suited to someone who thrives in dynamic environments, values collaboration, and delivers outstanding service

Base Salary: $103,185- $111,237, with an additional 17% superannuation

About the Opportunity

Sydney Executive Plus, a strategic initiative of the the University of Sydney Business School, connects academic expertise with real-world business practice. Designed for modern executives, our programs offer flexible, digital-first learning focused on emerging trends in business, technology, and society.

Through short, high-impact micro-credential programs co-created with industry leaders, Sydney Executive Plus delivers practical, relevant learning experiences tailored to today's fast-evolving professional landscape.

As the initiative continues to grow, we're looking for a highly organised and proactive Senior Administration Officer to join our team. This hybrid role offers the flexibility of working both on campus and remotely.

Key Responsibilities

• serve as the first point of contact for participant enquiries, providing accurate information and a welcoming experience
• liaise with clients and stakeholders to ensure clear, timely communication
• deliver high-quality administrative support to facilitate smooth program operations
• assist with communications activities including social media scheduling and email marketing
• maintain accurate records and reporting through effective database management
• Respond promptly and professionally to participant and stakeholder enquiries across email, phone, and social media, ensuring clear, consistent, and timely communication.

About You

Sydney Executive Plus operates like a mature start-up-combining the innovation and agility of a new venture with the support of an established institution.

We're seeking someone who is

• a confident communicator with strong interpersonal skills and a customer-focused mindset
• detail-oriented and committed to delivering high-quality administrative support
• tech-savvy, proficient in Microsoft Office, and experienced with CRM systems or similar databases
• comfortable managing multiple priorities in a fast-paced environment
• experienced in a similar role within a professional or education-focused setting (highly regarded)
• Skilled in managing correspondence and enquiries across multiple channels, including email and social media.