"Senior Business Systems Specialist (Core Applications)"

Job Description:

• Employment Type: Full Time Ongoing
• Remuneration: $127K +17% super (level 8)
• Location: Kensington UNSW Campus (hybrid)

Why Your Role Matters

Are you passionate about making complex systems work better for people? Join our Student Systems, Projects and Innovation team and play a key role in shaping and supporting the core applications that underpin the student experience.

As a Senior Business Systems Specialist (Core Applications), you’ll balance hands-on system development with business-as-usual (BAU) operational support, working closely with business and technical stakeholders to maximise value, performance, and return on investment. What you’ll be doing:

• Lead the delivery, support, and ongoing improvement of core student information systems
• Partner with Product, Project, and Change Managers to prioritise work and deliver outcomes
• Translate business needs into clear system backlogs, considering risks, impacts, and priorities
• Provide expert advice on system capabilities, constraints, and best use
• Contribute to major projects, ensuring high-quality, fit-for-purpose delivery
• Identify and implement opportunities to improve system efficiency, quality, and responsiveness
• Support strategic planning through reports, briefings, and stakeholder communication
• Apply and shape policies, procedures, and governance related to managed systems

Who you are

You’re an experienced systems specialist with strong capability across product ownership, business analysis or similar roles, and you bring a deep understanding of information management systems and related processes. We’re looking for someone who has experience:

• Proven extensive experience as a Product Owner or Business Analyst with a practical understanding of modern project management methodologies, ideally in higher education
• Demonstrated awareness in domain area processes and information management systems is essential
• Demonstrated ability to provide creative and innovative solutions to problems, analyse and improve systems and processes, and apply quality assurance frameworks into operations to deliver continuous improvement
• Demonstrated communication skills and the proven ability to influence and negotiate with stakeholders to achieve successful outcomes
• A demonstrated high level of attention to detail, including in the development, interpretation and application of policy and procedures

This is a full-time, permanent role with hybrid and flexible working arrangements, Monday to Friday. Occasional out-of-hours work may be required during testing or system deployment activities. Please note, this role is not eligible for sponsorship.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments
• Flexible working arrangements
• Discounts and entitlements (retail, education, fitness)

Recruitment process:

Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role addressing all points under the “who you are” section of the job ad.

Applications close: 22nd February 11.55PM

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.