"Senior Coordinator"

Job Description:

• Make a meaningful impact in Indigenous student success at UC
• UC Level 7, Salary Range $100,838 pa - $109,243 pa plus 17% Super
• Full Time, Continuing Opportunity

About us:

University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities (THE Impact Rankings 2024).

About the role:

The Ngunnawal Centre is our University of Canberra Aboriginal and Torres Strait Islander student success and support centre. The Centre provides holistic, strengths-based support that begins with prospective students and continues through their academic journey and beyond. We are seeking an engaging and experienced Senior Coordinator to join the Ngunnawal Centre team. This role is central to fostering engagement with Faculties, community, and current, past and future Aboriginal and Torres Strait Islander students. Playing a key role in coordinating inclusive, culturally safe support programs, the successful applicant will work towards enhancing student retention, success and completion.

Key responsibilities include:

• Support the Ngunnawal Centre Manager in day-to-day operations and staff supervision.
• Coordinate recruitment, onboarding and timesheet management of casual staff including tutors.
• Help students navigating university systems.
• Collaborate with internal and external stakeholders to deliver holistic and culturally appropriate support services.
• Lead initiatives that improve student engagement, access to resources, and academic success.
• Represent the Ngunnawal Centre at university and community events.
• Contribute to workshops, events, and information sessions tailored to Indigenous students.
• Support data collection, administration, reporting and continuous improvement efforts.

About you:

To be successful in this role, you will demonstrate:

• A deep understanding of Aboriginal and Torres Strait Islander cultures and issues affecting Indigenous students.
• Customer service focus with strong interpersonal and communication skills, and the ability to engage sensitively and effectively.
• Experience in student support, program coordination, or community engagement. Higher education experience would be advantageous.
• Competent in Microsoft Office and electronic file management systems.
• Confidence in elevating student engagement and assisting the manager to run the centre.
• A commitment to social justice, inclusion, and continuous improvement.

At UC, you’ll be part of a vibrant, inclusive community that values Indigenous knowledge, culture and leadership. You’ll have the opportunity to shape the future of Indigenous student success and be supported in your own professional growth.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au
• This is an Indigenous-identified position. Applicants must identify as Aboriginal and/or Torres Strait Islander and demonstrate cultural capability in working with Indigenous communities.

How to apply:

Please apply with your Resume only, no other documentation is required at this stage. Please ensure you take the time to align your Resume with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.

For job specific information: please contact Mara Everson – Director, Student Life - Mara.Eversons@canberra.edu.au - 02 6201 2284.

For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday 19 October 2025