Senior Facilities Support Assistant

University of Oxford - Estates Services

Location: ROQ Site or any other FM managed building, Oxford

Are you an experienced Facilities Support Assistant looking to make a meaningful impact? Join our Facilities Management Team at the University of Oxford to ensure our world-class facilities run smoothly and efficiently, delivering an exceptional experience for staff, students, and visitors.

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

The Facilities Management (FM) Team ensures the smooth running, safety, and security of University buildings, supporting world-class teaching, research, and events. Our team works collaboratively across the University to maintain exceptional service standards, deliver high-profile events, and provide a safe, welcoming environment for all building users.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

As a Senior Facilities Support Assistant, you will play a pivotal role in ensuring our buildings operate efficiently, safely, and to the highest standard. You will coordinate the work of Facilities Support Assistants and cleaning staff, supervise contractors when necessary, and support the smooth delivery of lectures, conferences, and high-profile events.

You will take a proactive approach to day-to-day maintenance and site management, including minor repairs, security, and health and safety oversight. Your role is essential in creating a welcoming, safe, and well-maintained environment for all building users.

This role offers the opportunity to develop leadership and operational skills while being involved in diverse, high-impact activities that make a tangible difference to the University’s operations and reputation.

About You

• Strong customer service skills
• Excellent organisational skills
• Practical, hands-on experience with DIY, maintenance, or minor repairs, combined with a proactive approach to problem-solving.
• IT literacy, including email, internet use, and the ability to learn bespoke building control systems.
• Reliable and professional in appearance and conduct, with excellent timekeeping.

Sponsorship and Right To Work

This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Friday 6 March 2026.

Interviews will take place in the week commencing 16 March 2026 and will be held face-to-face.