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Senior Manager, Skills Architecture

Job Description

Western Governors University is seeking a Senior Manager, Skills Architecture for a full-time position in the Career Development and Services category, located in Salt Lake City Office.

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 608 Pay Range: $101,000.00 - $181,800.00

Essential Functions and Responsibilities

  • Collaborates with colleagues to ensure consistency of skills best practices across projects, colleges, and university functions
  • Drives continuous improvement and innovation of the Skills Library and skills architecture function
  • Ensures efficient staffing to develop quality products and deliver on college roadmaps while maximizing value to stakeholders
  • Monitors team project status and progress; identify and remove team barriers to keep development on schedule and resolve delays
  • Ensures overall quality and consistency of deliverables and engagement of team
  • Empowers direct reports with autonomy and accountability for meeting quality and performance metrics
  • Provides measurable feedback to and suggestions for improved performance
  • Ensures adherence to best practices in skills architecture including the design, development, delivery, and maintenance of the skills library and skills data
  • Serves as a catalyst for appropriate and productive change that increases both operational efficiency and student outcomes
  • Uses quantitative and qualitative data to identify trends in issues related to skills architecture
  • Contributes to the improvement of products by ensuring the development of scalable innovative solutions, and mentor others on the teams on best practices and processes
  • Supports cross-functional teams to develop and maintain quality skills-based curriculum and assessments
  • Performs other related duties as assigned

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

  • Advanced higher education and workforce development knowledge.
  • Ability to organize, coordinate, and direct activities and results of teams
  • Ability to coach and develop direct reports
  • Ability to collaborate and be part of a dynamic team with excellence and integrity
  • Ability to work effectively in a highly matrixed organization
  • Ability to build relationships and influence at all levels
  • Ability to be an agent of change in a rapidly changing environment
  • Ability to analyze data to identify trends and drive innovative process improvement
  • Ability to innovate, define, present, and implement emerging trends in industry.

Minimum Qualifications

  • Master's degree or higher in education, I/O psychology, information systems, instructional design, or related areas or relevant work experience
  • 3 years of experience in course development for competency-based education
  • 3 years of demonstrated relevant professional experience leading and managing curriculum or assessment development.
  • Prior management experience
  • 3 years experience related to skills architecture, workforce intelligence, and project/program management

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information: Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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