Overview
The Speech and Hearing Clinic at Auburn University at Montgomery is accepting applications for a Senior Program Associate.
Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications.
For full consideration upload a cover letter, resume, and a list of at least three professional references.
Responsibilities
- Monitor budget and billing payments
- Design and implement office policies and procedures
- Ensure adherence to healthcare and educational laws, rules and regulations, such as HIPAA and FERPA
- Supervise office staff, including part-time receptionists and student workers
- Liaise with service providers to maintain current credentialing with third party payers
- Oversee and manage all paperwork for patient care, medical compliance and all levels of reporting
- Maintain accuracy of electronic medical records (EMR), billing, scheduling, and payroll
- Code, file, and track all reimbursement from third party payers. Communicate with patients regarding status of claims and payments
- Coordinate with IT department on all office equipment; work orders; IT issues.
- Arrange informational materials for patients
- Plan and coordinate patient schedules
- Collect fees and maintain collection records; maintain department records/account; proofread documents/written materials; type draft/final correspondence for supervisory staff.
- Order medical and office supplies
- Keep inventory records
- Develop and implement office policies and procedures
- Maintain medical and staff records
- Receive and process medical records requests and releases.
- Work effectively with vendors and manufacturers
- Coordinate and complete special or on-going projects/tasks/responsibilities
- Code, tabulate, and assemble fiscal, statistical, and related data
- Receive office visitors and/or telephone calls; answer routine questions; screen calls/callers; take messages and/or refer to appropriate personnel
- Assumes responsibility for the delivery of program functions or portions of program activities.
- Provide administrative activities to assist programmatic support functions
- Create and maintain agendas and minutes for all departmental faculty/staff and committee meetings.
- Knowledge of health insurance policies, handling patients’ records, updating demographic and financial information.
- May have some assigned duties requiring special training and/or certification.
Qualifications
High school diploma or equivalent and three (3) years of secretarial/administrative experience is required. Additional relevant education may be substituted for the experience requirement.
Minimum Knowledge, Skills and Abilities
- Knowledge of basic word processing software and the ability to operate standard PC/PC software applications
- Knowledge of applicable university policies and procedures
- Knowledge of general office procedures
- Knowledge of assigned department forms, rules, etc.
- Interpersonal skills
- Oral and written communication skills
- Ability to review materials and identify discrepancies or mistakes (i.e., proofreading)
- Ability to perform basic mathematical computations
- Ability to respond to several demands at one time
- Ability to coordinate the work of others
- Problem Solving skills
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