"Senior Program Operations Manager - College of AI, Cyber and Computing (CAICC)"

Job Description

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 14383
Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Up to $62,000 - $68,000/Annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 11/19/2025. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required.
• Cover letter is required.
• Contact information, to include name, title, email, and phone number for three professional references.

Job Details

Job Summary

The Senior Program Manager ensures the efficient and effective management of building operations, events and engagement support. Serve as a key liaison for the facilities and operational logistics, working collaboratively with leadership, faculty, staff, students and campus to advance institutional goals and priorities.

Core Responsibilities

1. Oversee daily operations of classrooms, offices, shared spaces and event areas to ensure readiness and functionality.
2. Serve as primary liaison with maintenance, housekeeping and grounds services to address facility space and needs.
3. Track and coordinate office moves and serve as the Authorized Requestor for access for faculty, students and staff.
4. Maintain operatational standards through regular inspections and oversight of furniture procurement and recommendations.
5. Manage annual inventories.
6. Coordinate and ensure facility readiness for campus events in partnership with the Senior Events Manager including plans and preparations, room setup and post-event cleanup.
7. Support SPI and SPII operations, VIP level engagements and tours, serving as the key liaison with campus and community partners.
8. Works jointly with the Senior Events Manager to hire, train and manage learning workers, providing expectations and assigning tasks that support daily operations, building, event and tour support.
9. Collaborate with Registrar and academic departments to maximize classroom utilization and course offerings. Utilize various tools such as Institutional Research (IR) and Report Center.
10. Support special projects and initiatives that enhance operational efficiency.
11. Collaborate with campus police and emergency management to oversee building security and serve as the lead liaison for emergency preparedness, including safety protocols, drills, evacuation plans and training for San Pedro I and San Pedro II.
12. Coordinate and promote safety and security training opportunities for faculty, staff and learning workers.
13. Performs other duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Six (6) years of experience in program management.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Knowledge, Skills, and Abilities

• Demonstrated independent decision-making and problem-solving ability.
• Tact, diplomacy, and judgment are necessary in dealing with others.
• Able to develop and implement goals and objectives aligned with the program's mission.
• Excellent written and oral communication skills.
• Understanding of program management techniques and methods.

Working Conditions

• Office environment.
• Ability to travel to and from meetings, training sessions or other business-related events.
• Ocassional weekend and after-hours work m or overtime may be required.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
• Exerts up to 30 lbs. of force occasionally.

This position will work primarily on campus. Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.