Senior Student Admin Officer

Position Number:

JR-011618

Role type:

Full Time; Fixed Term until February 2027

Location:

Parkville

Department:

Student and Scholarly Services; Chief Operating Officer Portfolio

Salary:

UoM 6 - $100,847 - $109,163 p.a. plus 17% super

• Deliver data-driven exam services that shape student success at the University's most significant milestones.
• Ready to use your data and coordination skills to deliver impactful student events at scale? Apply now.
• Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity

You will coordinate and enhance examination processes, with a strong focus on data and Alternative Exam Arrangements. You will collaborate with students, faculties and partners to deliver accurate timetables, smooth events and responsive support.

What you will deliver:

• Coordinate examinations data, timetables and system inputs, ensuring accuracy, timeliness and alignment with regulations and policies.
• Work closely with Student Equity, Campus Services and exam supervisors to meet venue, equipment and AEA requirements.
• Respond to complex staff and student enquiries about exams, taking ownership and resolving or escalating appropriately.
• Contribute to exam and graduation event operations, including incident reporting, peak-period coverage and out-of-hours support.
• Analyse examination data and feedback to identify trends, inform reporting and recommend continuous service improvements.

You may be a great fit if you:

• Hold an undergraduate qualification or bring equivalent experience in administration, student services or related fields.
• Demonstrate strong proficiency with Microsoft Office, particularly Excel, and confidence adapting quickly to new systems.
• Bring experience in student-facing roles, providing empathetic support and understanding of accessibility or Alternative Exam Arrangements.
• Manage multiple priorities and deadlines, remaining flexible for intensive exam periods and required out-of-hours work.
• Communicate effectively in writing and in person, including drafting guidelines and contributing to training materials.
• Collaborate positively within cross-functional teams, building productive relationships with academic, professional and external stakeholders.

For further information please refer to the attached PD.

What we offer you!

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team – Graduations & Exams

This role sits within the Exams & Graduations team, which works to align systems and data, operations and event logistics to deliver high quality events on behalf of the University. The key deliverables include Examinations, Graduation Ceremonies, and Melbourne Commencement Celebrations.

Exams take place across 6 annual periods, including afterhours and weekend work during:

• Summer and Summer Supplementary (Supps) period (Feb-March);
• Semester 1 (Main and Supps (June – July);
• Semester 2 (Main and Supps (Nov - Dec).

In person Graduations occur bi-annually, with ~10 ceremonies held in August and ~25 in December.

Commencement Celebrations are held over a 5-day period in February.

Application essentials:

• Visit "apply with us" to learn more about the process, including tips and FAQs.
• You must have current valid work rights for Australia. Visa sponsorship is not available for this role.
• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
• Please upload your resume and a cover letter outlining your interest and experience as part of the application process.

Want to know more?

• For queries related to this specific position, contact Scott Jorna via email at scott.jorna@unimelb.edu.au
• For questions related to our recruitment process email Tien Nguyen at hr-careers@unimelb.edu.au
• For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at hr-careers@unimelb.edu.au (subject: 'Recruitment Adjustments').

Apply today, and join a community that’s shaping the future.

Applications close:

Wednesday 15th April 2026, 11:55 PM Melbourne time zone.

Position Description:

PD_JR-011618 Senior Student Admin Officer .docx

PD_JR-011618 Senior Student Admin Officer .pdf