Senior Student Administration Officer – Exams & Graduations

Role type: Continuing

Department: Student and Scholarly Services

Salary: UoM 6 - $100,847 - $109,163 p.a. plus 17% super

• Key contributor to high-impact events / Enhance student experience through effective administration / Collaborate across University for continuous improvement
• Apply now to lead and innovate in student administration, ensuring seamless delivery of exams and graduations.
• Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity

As a Senior Student Administration Officer, you will play a pivotal role in orchestrating large-scale events such as exams and graduations, impacting thousands of students annually. You will have the opportunity to refine processes, manage data, and engage with stakeholders across the University, enhancing the student experience through your expertise in administration and service delivery.

Your responsibilities will include:

• Lead Event Coordination: Manage monthly conferral activities for 20,000 graduating students and support examination timetabling.
• Innovate and Improve Processes: Initiate projects to enhance conferral and testamur processes, and develop knowledge base articles.
• Foster Collaboration: Build effective relationships with University staff, providing guidance and training on Exams & Graduations services.
• Ensure Quality and Compliance: Adhere to the University's risk management framework and contribute to service improvement suggestions.

You may be a great fit if:

You will have a strong background in administration and event management, with excellent interpersonal skills and a commitment to continuous improvement and student-centred service delivery.

You will also:

• Have undergraduate qualifications in a relevant discipline or equivalent experience.
• Be proficient in Microsoft Office and adaptable to new software solutions.
• Possess strong interpersonal skills to interact effectively with diverse stakeholders.
• Demonstrate experience in event and project management with a focus on timely deliverables.
• Have advanced Excel skills and a keen eye for data management and quality control.

What we offer you!

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:

• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Progressive, considerate leave provisions to empower your work-life balance
• Salary packaging and access to a range of discounted services including Bupa health insurance
• Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team – Student and Scholarly Services

Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers well-being and scholarly services to students and staff.

This role sits within the Graduations & Examinations team, which works to align systems and data, operations and event logistics to deliver high quality events on behalf of the University. The key deliverables include Examinations, Graduation Ceremonies, and Melbourne Commencement Celebrations.

Exams take place across 6 annual periods, including:

• Summer and Summer Supplementary (Supps) period (Feb-March);
• Semester 1 (Main and Supps (June – July);
• Semester 2 (Main and Supps (Nov - Dec).

In person Graduations occur bi-annually, with ~10 ceremonies held in August and ~25 in December.

Commencement Celebrations are held over a 5-day period in February.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.

The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website:

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -

If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au.

Working at the University – what you need to know

*This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.*

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Join Us and unlock your career potential!

Is this the perfect opportunity for you? Apply today! Including the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Alexandra Beasley via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Position Description: JR-010178 Senior Student Administration Officer – Exams & Graduations .docx
JR-010178 Senior Student Administration Officer – Exams & Graduations .pdf

Applications close: 4 May 2026 at 11.55 PM Melbourne time.