"Senior Student and Academic Administration Officer"

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locations

Herston Campus

time type

Full time

posted on

Posted 10 Days Ago

job requisition id

R-61033

Medical School – University of Queensland

Part Time/Full-time, fixed-term position through to December 2026

Base salary will be in the range $95,361 - $102,302 + 17% Superannuation (HEW Level 6)

Based at our Herston Campus

About This Opportunity

Join a university recognised globally for excellence in education and student experience. In this role, you will provide high-level administrative support across the student lifecycle, ensuring the delivery of responsive, student-centred services spanning enrolment, progression, examinations and results.

You will apply sound judgement in interpreting university policies and procedures, maintain the integrity of student records, and work collaboratively with academic and professional colleagues to support continuous improvement and accreditation activities. Your contribution will play a key role in achieving the School’s strategic and operational objectives while supporting an inclusive, high-performing academic community

Key responsibilities will include:

Provide expert advice and high-level administrative support across the student lifecycle, interpreting UQ policies to resolve routine and complex course-related matters in collaboration with academic and professional stakeholders.

Coordinate course and assessment administration, including scheduling, course profiles, examinations, results finalisation, adjustments, scholarships, prizes and formal student correspondence.

Deliver governance and compliance support, including appeals, grievances and misconduct processes, committee secretariat duties, Faculty submissions, and accreditation-related activities.

Drive continuous improvement through the development of standard operating procedures, coordination of student evaluations, and preparation, analysis and reporting of operational data.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

Up to 26 weeks paid parental leave/paid primary care leave

17% superannuation contributions + 17.5% annual leave loading

Access to flexible working arrangements including hybrid working options, flexible start/finish times.

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program

Salary packaging options

About You

Completion of a degree with subsequent relevant experience; or extensive experience and specialised expertise or broad knowledge in student and academic administration; or an equivalent combination of relevant experience and/or education/training.

A sound understanding of administrative processes and experience in working in a high volume, complex, service orientated environment.

Highly developed interpersonal, verbal, and written communications skills, including the ability to effectively establish and maintain key stakeholder relationships.

Well-developed analytical and problem-solving skills and attention to detail to enable accurate interpretation and advice on a range of complex matters.

Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Coordinator, Student and Academic Administration, Yvonne Chan, yvonnechan@uq.edu.au

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. 

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

Resume

A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday 1st March 2026 at 11.00pm AEST (R-61033). Please note that interviews have been tentatively scheduled for 9th March