"Senior Support Specialist, Grade F"

Position Title:

Senior Support Specialist, Grade F

School/Division:

ITS Office of CIO (division)

Office:

ITS - Office of the CIO

Full Time/Part Time:

Full-Time

Description:

Reporting to the Director, ITS Contracts and Finance, the Senior Support Specialist performs a full range of secretarial duties at a senior support level for the Office of the Chief Information Officer.

Responsibilities include, but are not limited to:

• Types, edits letters, sends emails, and any other department-related materials.
• Provides telephone coverage and assist with any inquiries from visitors/students/faculty or external vendors.
• Manages shared departmental mailboxes and request intake for the Office of the CIO, while maintaining calendars and scheduling appointments for the CIO and departmental administrators.
• Oversees maintenance of departmental facilities, equipment, and supplies, including ordering materials, managing mail distribution, and coordinating travel arrangements.
• Assists with the organization and preparation of receptions/conferences/workshops or any other department-related program.
• Data entry and updating electronic records as well as maintaining departmental files, both electronic and paper based.
• Coordinates with the Facilities department to process and monitor the status of department work orders.
• Prepares and tracks electronic and paper-based requests to and from Financial Affairs (such as check requests, contracts, reimbursements, quote requests, purchase requisitions, budget transfer request, etc.) for department-related functions.
• May perform other duties not specifically identified above but which require the same degree of skill normally included within the above job title.

Hours: Monday through Friday from 9am to 5pm.

Subject to bumping

Qualifications:

• Proficiency with Microsoft Office Suite.
• Maintain internal and external communication with a level of confidentiality and professionalism.
• Must be detail-oriented, organized, and have the ability to self-prioritize.
• Operate with a level of accuracy, good judgement, and proficiency.

Preferred Qualifications:

• Knowledge of Ellucian Banner, and other tools and systems preferred.
• Familiarity with and understanding of current University policies is a plus.