Senior Technical BA

Regent's University London – Technology & Transformation

Regent’s University London is a private university with a stunning Central London campus, right in the heart of Royal Regent’s Park.

• Contract type: Fixed-Term Contract for up to 12 months
• Closing date: Midnight, Sunday 8 February

We are seeking a Senior Technical Business Analyst to utilise advanced technical business analysis techniques and systems thinking to support the successful delivery of a strategic transformation project: the implementation of Salesforce and its integration within the University’s systems landscape, with a particular focus on the Student Information System (SITS).

You will shape and translate complex business needs into actionable technical requirements, ensuring alignment with institutional goals, and enabling technology-driven improvements to student and people-related processes. You will also play a pivotal role in coordinating stakeholders, analysing business processes, and supporting the configuration and integration of Salesforce.

To be successful, you should have extensive experience in technical business analysis across complex programmes with multiple stakeholders and systems, along with experience of working with student records systems and CRMs (ideally SITS/eVision and/or Salesforce).

You’ll also have strong interpersonal and engagement skills, excellent communication skills and the ability to successfully collaborate and liaise with both technical and non-technical stakeholders.

About us

Regent’s University London is a private university right in the heart of Royal Regent’s Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student’s talents, potential, and aspirations.

Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.

We are a small, friendly and supportive University offering great benefits for our staff including:

• 30 days annual leave plus bank holidays and additional discretionary closure days over Christmas
• Beautiful campus in the heart of Regent's Park, a short walk from Baker Street station
• A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch
• Membership of a group personal pension scheme with a 7% minimum contribution by the University, with up to 10% contribution by the University
• Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles
• Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment
• Employee discount service
• £6.50 a day allowance to spend in University catering outlets (when onsite)
• Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role

Unfortunately, we will be unable to consider your application if you do not already have the right to work in the UK. We are unable to offer visa sponsorship for this post.