"Senior Timetabling Officer"

About us:

The King’s community is dedicated to the service of society. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Timetabling Services are responsible for overseeing the delivery of student timetables and room allocations for all teaching and ensuring the optimisation of space utilisation and provision of a high-quality service to staff and students.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role:

The Senior Timetabling Officer will play a key role in the provision of a full academic timetabling service in support of our students and the Education Strategy. They will support Senior Timetabling officers in ensuring that the requirements of the College are met through the optimisation of the teaching schedule.

This is an exciting opportunity for candidates looking to work in a fast-paced administration department, and who wish to utilise their analytical and negotiation skills to provide a first class timetabling service to staff and students.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full-time post (35 hours per week), and you will be offered an indefinite contract.

About you:

Essential criteria

• Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in delivering student administrative services, or similar. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
• Ability to balance competing demands and manage customer expectations
• Involvement in successful timetabling operations, preferably in an organisation of comparable size and complexity
• Experience of undertaking large scale data gathering and information retrieval
• Strong negotiating and influencing skills
• Good attention to detail even when working under pressure and to deadlines
• Proven knowledge of a timetabling software package (e.g. Syllabus, Enterprise)

Desirable criteria

• Knowledge of the issues facing the Higher Education sector
• Experience of staff supervision, training and delegation of tasks
• Willingness to work outside standard office hours at peak times

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.