"Server"

Job Description

Amherst College invites applications for the Server position. The Server is a full-time, year-round position. The expected salary range for this job opportunity is: $19.64 to $20.25 per hour.

The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.

The Server supports the efforts of Amherst College Dining Services in providing the campus community with excellent service and production of our menus. This position assists the culinary team with producing and implementing menu items.

The Dining Services Server, knowing all ingredients, is committed to quality and excellent customer service. The Server works on the food lines and/or other service areas as assigned. Ensures all food items, proper serving utensils, and menu signage are ready for service; and cleans the line during and after service. This role engages with the community at each meal to build connections and a sense of belonging. Verifies that all foods served are done so at the highest quality to preserve both the integrity of the food and also the safety of the food being served.

The work schedule varies and corresponds to the College's operational needs. As our work is central to student life and their needs occur at various times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work or remain on duty even when the College is closed.

Summary of Responsibilities:

• Set up food lines by preparing, cleaning, and managing service equipment, preparing needed utensils and equipment prior to meal service, and ensuring all sanitation measures are followed for safe service of food
• Serves and restocks food for service
• Finalizes food items for service to include garnishing, shingling, or otherwise placing foods for superior presentation
• Prepares for and takes action to communicate with the culinary staff for all needed items to continue service without interruption, and prepares for periods of peak guest demand
• In a thorough and detailed manner, cleans the station after each meal period and resets for the next meal period
• Delivers excellent customer service to our campus community; engages with each guest while serving them; builds relationships and uses the names of guests when possible; creates a sense of belonging and community, welcomes each guest fondly and genuinely
• Effectively collaborate and communicate with colleagues and students
• Retrieve supplies and restock necessary food items for the food stations by gathering items needed from multiple storage areas through carrying, cart use, and assistance from colleagues when needed
• Completes required sanitation, temperature, and service logs for compliance with federal, state, and local regulatory agencies
• Perform additional duties as assigned by the supervisor and or manager on duty, including but not limited to cleaning, table wiping, and other sanitation duties
• Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental communications; this includes communication by email, message boards, and The Daily Mammoth
• Use Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal information

Qualifications:

Required

• Basic math skills
• Strong time management skills, including the ability to follow verbal and written communications
• Excellent customer service skills, organizational, and interpersonal skills
• Ability to work independently and as a member of a team
• Able to work extra shifts and/or overtime if needed
• Successful completion of a pre-employment physical and lift test
• Successful completion of required reference and background checks

Preferred

• High school or vocational school diploma/certification or equivalent
• Previous food service experience
• Prior experience in Collegiate or institutional food service